Wenceslao Cruz

Florida Fine Cars Miami responded

We’re sorry to hear you feel this way, but we must respectfully clarify several important facts. Florida Fine Cars provides every customer with a Carfax and Autocheck report detailing the vehicle’s history, ensuring transparency at every step. Additionally, every customer is welcome to have any vehicle pre-inspected by an independent mechanic before purchase for added peace of mind. In your case, the 2021 Mercedes GLE 53 AMG was purchased approximately three months ago. At the time of sale, no issues or concerns were reported, and the vehicle was delivered as described. All vehicles at Florida Fine Cars are sold AS IS, as clearly outlined in the signed sales agreement, which was reviewed and agreed upon by you before completing the transaction. We understand how frustrating it can be when unexpected mechanical issues arise, especially after a vehicle has left our lot. However, implying that you were “scammed” or that the vehicle was misrepresented is both incorrect and unfair. We stand by our transparent process and signed documentation, which reflects that all disclosures and vehicle details were made available prior to your purchase. We remain committed to ethical business practices and customer satisfaction

Florida Fine Cars Miami responded

Thank you for the great recommendation! We’re glad Wen helped you get approved for your BMW and made the process smooth. When you come in, asking for Wen is definitely the way to go! Enjoy your new ride!

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We’re so happy to hear you love your new Acura Integra. Wen is thrilled to have helped you find the car of your dreams. Enjoy the ride, and if you need anything else, we’re here for you!

Florida Fine Cars Miami responded

Thank you for the great feedback! We're glad to hear that Wen was able to help you find the right car at the best price. His dedication to taking care of our customers really shows. We appreciate your recommendation and look forward to helping you again in the future!

Florida Fine Cars Miami responded

Thank you for the great review! We're so glad to hear Wen provided you with excellent service. He’s dedicated to making every visit a positive one, and we appreciate you recommending him. We look forward to seeing you again!

Florida Fine Cars Miami responded

Thank you for sharing your experience! We’re glad Wen was able to guide you with honesty and helpfulness. It’s great to know you felt supported throughout the process. We appreciate you choosing us!

Florida Fine Cars Miami responded

Thank you for your kind words! We’re so glad to hear that Wen provided excellent service and made your car-buying experience enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!