Wayne Porteus

I had a 9 am appointment for an inspection. Waiting room was full. Obviously did not honor my appointment time. Took 1 1/2 hours. Desk person came out finally and said there was a little snag. M Waiting room was full. Obviously did not honor my appointment time. Took 1 1/2 hours. Desk person came out finally and said there was a little snag. My 2024 Equinox failed because he said a rear tire thread was borderline.He said I needed to purchase a $278 tire to pass.I took my car to your competition and they said tire was fine and passed inspection.I also ordered a passenger wiper blade.Cost was excessive over $40. Very poor experience from your dealership new to our neighborhood. More

by Ldf318 Verified Customer Verified Customer

Report | Print

Everytime I deal with this dealership I have nothing but positive results. The service is efficient and the service advisor is very accommodating. I recommend this dealership to everyone I know and care abo positive results. The service is efficient and the service advisor is very accommodating. I recommend this dealership to everyone I know and care about. Thanks Vision Chevrolet your the best!!! More

by Yosiahmiller Verified Customer Verified Customer

Report | Print

I was worried that things would be different after the change in ownership from Victor Chevrolet to Vision Chevrolet, but I am happy to say that the service on my 2001 Corvette was as excellent as always. change in ownership from Victor Chevrolet to Vision Chevrolet, but I am happy to say that the service on my 2001 Corvette was as excellent as always. As others have commented, I was glad to see Wayne was still writing the service orders, as he is both friendly and genuinely nice. Overall, a great experience at a dealership I would not hesitate to recommend to others. More

by DPRATT11 Verified Customer Verified Customer

Report | Print

I've been going there a long time and have always been treated good from buying cars to servicing them treated good from buying cars to servicing them More

by NANASGIRLS20RD Verified Customer Verified Customer

Report | Print

Wayne was a huge help and very professional during my visit. Also kudos to Jeff Ames for making sure I was taken care of. Beautiful Dealership…. visit. Also kudos to Jeff Ames for making sure I was taken care of. Beautiful Dealership…. More

by SSHARRIS15 Verified Customer Verified Customer

Report | Print

Wayne always has great customer service I appreciate the flexibility in changing the time of my appointment flexibility in changing the time of my appointment More

by CHAS61 Verified Customer Verified Customer

Report | Print

front driver tire left at 13psi, rear driver 24psi front passenger, 21psi rear passenger 20psi. The truck was left unlocked the entire time at the dealership. It is a work truck. I did have majority of my s passenger, 21psi rear passenger 20psi. The truck was left unlocked the entire time at the dealership. It is a work truck. I did have majority of my stuff out of there but I did still have for hvac, 2 carrier main control boards under rear seats retail at over $1500 combined. Everything was still in the truck, but that is not the point. The issue about my key fob was not fully addressed. I would have paid for it to be diagnosed further in order to get it taken care of. Very nice people that work there and I was well informed of majority of the issues I had. I feel like the truck was returned to me with louder exhaust and squeakier ball joints than it was i dropped off with. I'm not sure if they put it through stress tests for the diagnostics or not. I have always replaced parts when they first start making noises. But having to go 10mph to the closest gas station to put air in my tires was kind of ridiculous and i probably would not have written any review if that wasn't the case. I have put over $10k into that truck in the past 4 months and feel like it was treated like an inconvenience to them more than anything. If it wasn't kept unlocked, I would have gotten at least the tire sensors taken care of as well as the knock sensor pigtail. Wayne was very professional to speak with as well as Ashley. More

by DONJONES392 Verified Customer Verified Customer

Report | Print

Wayne is always very courteous, I was glad that he was working at Vision as he has always had great customer service. The truck was ready on time. working at Vision as he has always had great customer service. The truck was ready on time. More

by PHD329 Verified Customer Verified Customer

Report | Print

I don't trust many places, but feel I can trust, here. Trust is earned, not given away like money! Trust is earned, not given away like money! More

by TZxTio21i Verified Customer Verified Customer

Report | Print

I had a short wait time and the personnel were very friendly and helpful. Thank you. friendly and helpful. Thank you. More

by JEAN.SKUSE4 Verified Customer Verified Customer

Report | Print