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Wayne Bryant
Wayne Bryant at Safford Volkswagen Richmond

Wayne Bryant

Parts and Service Manager

Safford Volkswagen Richmond

10501 Midlothian Turnpike
Richmond, VA 23235

4.7
14 Reviews
4.7

14 Reviews

Write a Review

Dealership Experience

29 yrs, 11 mos

Industry Experience

29 yrs, 11 mos

Specialties & Trainings

Parts and Service Director VW Master

14 Reviews of Wayne Bryant

November 10, 2025

Dealership Rating
Employee Rating

Excellent customer service, will to service. Will definitely use the service in the near future. More

by lovetowanda694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Nov 10, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our customer service at Safford Volkswagen Richmond. We look forward to serving you again in the near future! Sincerely, The Team at Safford Volkswagen Richmond

November 07, 2025

Dealership Rating
Employee Rating

I have purchased two vehicles here. I have always had a great experience here . You have a customer for life . Thank you More

by KYLEE82402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Nov 07, 2025

Safford Volkswagen Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

Dealership Rating
Employee Rating

My last visit was great and the people were super helpful. Very professional and friendly. More

by BORIS.NGUNDJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Nov 05, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

October 27, 2025

Dealership Rating
Employee Rating

Great customer service. They do the job right the first time. Service is expensive though. You’re probably overpaying by 25%.. More

by rt_johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 27, 2025

Safford Volkswagen Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2025

Dealership Rating
Employee Rating

From the first call to arriving at the dealership, it was a warm and friendly experience! Everyone was helpful and worked together seamlessly. Kudos to the team! More

by everiv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 27, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful review,Eve! We’re thrilled to hear that your experience at Safford Brown Volkswagen Richmond was warm and friendly from start to finish. Our team strives to provide seamless service, and your kind words mean a lot to us. We look forward to welcoming you back for your next visit! Sincerely, The Team at Safford Brown Volkswagen Richmond

October 21, 2025

Dealership Rating
Employee Rating

Great service from beginning of the process of having my car inspected and oil change to check out. Everyone was friendly. More

by MLR_428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp , Byron Burt five stars.

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Oct 21, 2025

Safford Volkswagen Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Volkswagen Richmond to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

Dealership Rating
Employee Rating

Always excellent and fast service. I love the quick communication from the service advisor as well More

by sara_slate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 19, 2025

Safford Volkswagen Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Volkswagen Richmond to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2025

Dealership Rating
Employee Rating

Everyone was great! The customer service was outstanding from the 1st call to pick-up. I am thoroughly impressed. Don and the crew are phenomenal! I appreciate all of yo More

by ANNETTEDOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 18, 2025

Safford Volkswagen Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 14, 2025

Dealership Rating
Employee Rating

The staff were very accommodating and polite, venue is excellent and service is great thanks. More

by ERICVITOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 14, 2025

Safford Volkswagen Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2025

Dealership Rating
Employee Rating

Service was prompt and thorough Don Wood was very courteous respectful, and knowledgeable. Would definitely bring my car back again. More

by JOJO57JOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dalton, Donald Wood, Ronnie Barker, Karl Solid JR, Carrie Shipp

Report | Print
Oct 10, 2025

Safford Volkswagen Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Volkswagen Richmond!

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