Walter Graham

Great experience from beginning to end. I received updates as to progress so I knew how long I would be there and paid less than I expected. That never happens! Great staff throughout the b I received updates as to progress so I knew how long I would be there and paid less than I expected. That never happens! Great staff throughout the building More

by email4jef Verified Customer Verified Customer

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Awesome people to deal with. The service department did exactly what they promised. I will definitely continue to use them. The service department did exactly what they promised. I will definitely continue to use them. More

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Great friendly service good job on fixing my vans problem great job keeping me formed on the progress great job keeping me formed on the progress More

by lougon1 Verified Customer Verified Customer

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Great service and friendly staff. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. More

by jimluo Verified Customer Verified Customer

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Prompt. Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area More

by fabionoice Verified Customer Verified Customer

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Great people, Madeline is professional and prompt as are the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a workforce ratio challenge in one or more areas. Maybe consider cutting or hybridizing sales, my sales team for example installs my software and conducts training. More

by RossDElia Verified Customer Verified Customer

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Upon purchasing my vehicle, I was supposed to have my bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealers bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealership. I understand that steps have to be taken to figure out the cause/solution but I feel like 5 times is a little excessive. Especially because the first time I brought it in I am sure they just tried to push it in to get it to secure. They were also supposed to detail it since the day I bought it that department was closed. The bumper was still sticking out and it was not detailed when I picked it back up. Maybe washed but that’s about it. A big part of the problem was getting someone to actually answer the phone. Luis Guzman the service manager still has yet to return a few calls with voicemails left. Nelson who sold me the car was no help and wouldn’t call back like he was supposed to. Walter is the one that made it happen and stayed in contact with me through the final process. I wish I would have got him back when this all began. More

by Mellanie Verified Customer Verified Customer

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Failure to properly service my car, or pay attention to my questions of continued dashboard lights signaling problems with the brake and ABS system, led to brakes failing and a situation where I could have my questions of continued dashboard lights signaling problems with the brake and ABS system, led to brakes failing and a situation where I could have been in a serious accident. Continued failure to follow the progress on the rebuilding of the failed part led to a $1,100+ rental car cost. Cannot contact the owner/manager of the agency. More

by aliceoldham1940 Verified Customer Verified Customer

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I was treated Awesome by staff for service and sales departments are polite and very friendly departments are polite and very friendly More

by w60 Verified Customer Verified Customer

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Good quick service I would recommend them to any family or friends. Very polite and on point or friends. Very polite and on point More

by lewis.martin2015 Verified Customer Verified Customer

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