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Walter Graham
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11 Reviews
11 Reviews
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11 Reviews of Walter Graham
November 20, 2024
Upon purchasing my vehicle, I was supposed to have my bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealers bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealership. I understand that steps have to be taken to figure out the cause/solution but I feel like 5 times is a little excessive. Especially because the first time I brought it in I am sure they just tried to push it in to get it to secure. They were also supposed to detail it since the day I bought it that department was closed. The bumper was still sticking out and it was not detailed when I picked it back up. Maybe washed but that’s about it. A big part of the problem was getting someone to actually answer the phone. Luis Guzman the service manager still has yet to return a few calls with voicemails left. Nelson who sold me the car was no help and wouldn’t call back like he was supposed to. Walter is the one that made it happen and stayed in contact with me through the final process. I wish I would have got him back when this all began. More
by Mellanie
Verified CustomerOther Employees Tagged: Arturo Chavez, Madeline Familette , Susie, Peavler
November 19, 2024
Failure to properly service my car, or pay attention to my questions of continued dashboard lights signaling problems with the brake and ABS system, led to brakes failing and a situation where I could have my questions of continued dashboard lights signaling problems with the brake and ABS system, led to brakes failing and a situation where I could have been in a serious accident. Continued failure to follow the progress on the rebuilding of the failed part led to a $1,100+ rental car cost. Cannot contact the owner/manager of the agency. More
by aliceoldham1940
Other Employees Tagged: Arturo Chavez
November 16, 2024
I was treated Awesome by staff for service and sales departments are polite and very friendly departments are polite and very friendly More
by w60
Other Employees Tagged: Madeline Familette
November 11, 2024
Good quick service I would recommend them to any family or friends. Very polite and on point or friends. Very polite and on point More
by lewis.martin2015
Other Employees Tagged: Arturo Chavez, Madeline Familette
November 08, 2024
Very satisfied with the sailsman Nathan Roger's and Jessica Raible. Service dept. Also handled a after purchase A/C issue. Thank very much Jessica Raible. Service dept. Also handled a after purchase A/C issue. Thank very much More
by rononthebeach_hawaii
Other Employees Tagged: Jeff Grossman, Joe Cilione, Jessica Gardner, Allen Peacock, Eric Rice
November 07, 2024
Excellent dealer and employees, very professional and honest. Vehicle is ready when promised. I highly recommend this dealership. honest. Vehicle is ready when promised. I highly recommend this dealership. More
by Pab
Other Employees Tagged: Arturo Chavez, Madeline Familette
October 24, 2024
Great service and great work on my vehicle and on time would come back for additional service if needed would come back for additional service if needed More
by Daveflying
Other Employees Tagged: Arturo Chavez, Madeline Familette
October 18, 2024
Great place to take your vehicle. Service manager is awesome and took care of all my needs Service manager is awesome and took care of all my needs More
by sdpettit1
Other Employees Tagged: Arturo Chavez, Madeline Familette
October 17, 2024
The people at Houston were very friendly, kind and honest they make great deals and I would recommend them to a friend. they make great deals and I would recommend them to a friend. More
by reelmojo
Other Employees Tagged: Arturo Chavez, Madeline Familette
October 17, 2024
Muy bueno exelente servicio muy atentos siempre están disponibles a ayudarte y excelentes personas.no me arrepiento en comprar el dodge Avon park disponibles a ayudarte y excelentes personas.no me arrepiento en comprar el dodge Avon park More
by Abel
Other Employees Tagged: Jeff Grossman, Mike Pool, Arturo Chavez, Angie Ellsworth, Madeline Familette, Christopher Sanchez, Ciro Molina
