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Walter Graham

Overview Reviews (21) Inventory (108)

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Walter Graham

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Walter Graham

Service Manager

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.8

21 Reviews

Overview Reviews (21) Inventory (108)

4.8

21 Reviews

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21 Reviews of Walter Graham

January 27, 2025

Dealership Rating

Employee Rating

Very helpful and had great service on my Jeep Cherokee. The courtesy van was very helpful too The courtesy van was very helpful too More

by rwalker2027

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Jan 28, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're delighted to hear that you had great service on your Jeep Cherokee and found the courtesy van helpful. At Huston Chrysler Dodge Jeep RAM, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 26, 2025

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Employee Rating

Very professional and willing to help if at all possible. All staff is very courteous. All staff is very courteous. More

by retireingarden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Jan 27, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We truly appreciate your kind words about our professional and courteous staff at Huston Chrysler Dodge Jeep RAM. It's always our goal to provide the best assistance possible. We hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 13, 2025

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Employee Rating

Good scheduling. Attentive and informing of issues. Straight forward estimate of repair charges. Polite personnel. Good waiting facilities. Excellent transportation s Attentive and informing of issues. Straight forward estimate of repair charges. Polite personnel. Good waiting facilities. Excellent transportation services. I would use Huston again. More

by mikewliddle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Jan 14, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your thoughtful review! We appreciate your feedback regarding our scheduling, attentive service, and repair estimates. It's great to hear that you found our facilities and transportation services to be excellent. We look forward to assisting you again at Huston Chrysler Dodge Jeep RAM in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 05, 2025

Dealership Rating

Employee Rating

Very professional. Really helpful giving me all relevant information about my car repairs and settling up transportation for me. Really helpful giving me all relevant information about my car repairs and settling up transportation for me. More

by hatmama

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Jan 07, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you found our team at Huston Chrysler Dodge Jeep RAM professional and helpful with your car repairs and transportation needs. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 26, 2024

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Employee Rating

Great experience from beginning to end. I received updates as to progress so I knew how long I would be there and paid less than I expected. That never happens! Great staff throughout the b I received updates as to progress so I knew how long I would be there and paid less than I expected. That never happens! Great staff throughout the building More

by email4jef

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Dec 28, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from start to finish at Huston Chrysler Dodge Jeep RAM. It's our goal to keep our customers informed and provide excellent service, so we're glad we could exceed your expectations. We appreciate your kind words about our staff and look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

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Employee Rating

Awesome people to deal with. The service department did exactly what they promised. I will definitely continue to use them. The service department did exactly what they promised. I will definitely continue to use them. More

by Elizabeth

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that our service department met your expectations and provided you with great service. It's fantastic to know that you'll continue to choose Huston Chrysler Dodge Jeep RAM. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 29, 2024

Dealership Rating

Employee Rating

Great friendly service good job on fixing my vans problem great job keeping me formed on the progress great job keeping me formed on the progress More

by lougon1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

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Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that you received great, friendly service and that we could effectively address your van's issue. Keeping you informed throughout the process is a priority for us at Huston Chrysler Dodge Jeep RAM. We appreciate your feedback and hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 27, 2024

Dealership Rating

Employee Rating

Great service and friendly staff. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. More

by jimluo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful review! We appreciate your kind words about the great service and friendly staff at Huston Chrysler Dodge Jeep RAM. We're glad you found our accommodations comfortable during your wait. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 27, 2024

Dealership Rating

Employee Rating

Prompt. Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area More

by fabionoice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette

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Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We appreciate your kind words about our knowledgeable and professional team at Huston Chrysler Dodge Jeep RAM. We're glad to hear that you found our facilities excellent and accommodating. Your gratitude for our service in the area means a lot to us. We look forward to welcoming you back when you need us again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 25, 2024

Dealership Rating

Employee Rating

Great people, Madeline is professional and prompt as are the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a workforce ratio challenge in one or more areas. Maybe consider cutting or hybridizing sales, my sales team for example installs my software and conducts training. More

by RossDElia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Madeline Familette , I’m not good with this I hope Walter is the tech he’s pretty smart

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Nov 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your kind words about Madeline and the Tech Pros at Huston Chrysler Dodge Jeep RAM. We understand your concerns regarding appointment availability and the challenges of being understaffed. Your suggestion about hybridizing roles is insightful and will be considered as we continually strive to improve our services. If you have further feedback or need assistance, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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