Walter Dillard

Great service and helpful people. They answered all my questions and got the job done. They answered all my questions and got the job done. More

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Firstly I will say the one star is for Walter with whom I dealt with in the purchase of an Infiniti QX80. He was great with communication and very helpful, even when he was on vacation. Unfortunately Walter dealt with in the purchase of an Infiniti QX80. He was great with communication and very helpful, even when he was on vacation. Unfortunately Walter is not given the tools he needs to succeed to be an honest used car dealer. Walter is it seems as stated by himself via email only inspecting cars by photographs. The vehicle I purchased was described as in "Impeccable Condition". This was a used vehicle and in no way was I expecting perfection. Some signs of wear are expected but to find a cracked windscreen and a defective climate control system was really disappointing and has left me with $2000 repairs. I will be very interested to hear if the business does think that this is acceptable. Please do always have an inspection done prior to purchase, even from a reputable dealer. I have e-mailed Steve after leaving a voicemail as requested, so far no response. Walter did call me and asked what apart from receiving the repairs to the vehicle would make me take down my review. I must say, an apology and someone to admit that a $2000 repair bill on an impeccable car is not acceptable would be nice, More

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See Walter Dillard. He’s a true sales professional. Overall experience was excellent. No pressure, customers treated as intelligent and informed consumers. Recommended without reservation. Overall experience was excellent. No pressure, customers treated as intelligent and informed consumers. Recommended without reservation. More

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I went from San Antonio to Tom Peacock to buy a used Highlander that I had discussed for 3 days w Tiffany Aguirre. My financing was approved and a time set up to meet at dealer to purchase. As I got to Highlander that I had discussed for 3 days w Tiffany Aguirre. My financing was approved and a time set up to meet at dealer to purchase. As I got to Houston, I was texted that the vehicle sold that AM. I’m livid. Poor teamwork & communication. Day off wasted + gas. Zero ⭐️ Poor view of dealership. More

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The sales person Walter Dillard went by what I expressed The sales person Walter Dillard went by what I expressed I wanted. Did not try a hard sales pitch. Courteous and helpful. Great follow up as well The sales person Walter Dillard went by what I expressed I wanted. Did not try a hard sales pitch. Courteous and helpful. Great follow up as well. More

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