Walter Carcamo

We bought a car from you with the stipulation that the front bumper be fixed. It’s just recently fallen lose again and they said it looked like it was bandaided. We tried to get a hold of Walter and he no front bumper be fixed. It’s just recently fallen lose again and they said it looked like it was bandaided. We tried to get a hold of Walter and he no longer works there. He gave us another name and everytime we call he’s “unavailable” we had to take it to an independent body shop to fix ourselves $1400. This is unexceptionable since your company was supposed to have handled this properly when we were buying it. We were also told there was no return policy so we were stuck with a product you sold us and “patched” instead of fixing properly. Very unprofessional and will not be recommending you guys to anyone More

by kkeatonphotography Verified Customer Verified Customer

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Dealership was fine up until the day of signing paperwork and delivery of the vehicle. The paperwork had several mistakes in it but it was corrected once it was brought to salesman's attention. We bought car and delivery of the vehicle. The paperwork had several mistakes in it but it was corrected once it was brought to salesman's attention. We bought car on Saturday and while we were finishing the paperwork car was sent to detail. Sunday I decided to look in the glove box for the owners manual for the first time and when I opened the glove box I found food trash in there. I took pictures of this and sent it to my salesman also I sent an email to the dealership from the contact is on the website. My concern on this is if this was missed by who knows how many people how can I be sure that other things were missed or overlooked on this vehicle. This was a large purchase for us and to find something like this is a bit disappointing and worrisome. I have talked with the dealership and after a conversation we were able to come to a resolution on this matter and I am satisfied with the outcome. I also would like to say this was handled professionally and very quickly. More

by ctat1375 Verified Customer Verified Customer

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Walter was very attentive! The dealer overall was a pleasant experience and I love my new Escape! The dealer overall was a pleasant experience and I love my new Escape! More

by 1mlite Verified Customer Verified Customer

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I found my truck buying experience refreshing. It definitely exceeded my expectation. Maybe technology advancement have changed things but old school value can't be replaced e.g honesty, integrity It definitely exceeded my expectation. Maybe technology advancement have changed things but old school value can't be replaced e.g honesty, integrity, saying what you mean and mean what you say. Kudos to all the staff I had the pleasure of doing business with. Today purchasing a new vehicle is like buying a house. You know you know what "closing" can be like. That was not the case with Peacock Ford. There were no surprises and I couldn't be more happier with the purchase. Thank you all and job well done ! More

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Courteous, excellent, Walter was very patient. Answered all of our questions. It was a pleasure working with Walter & the Peacock staff. Answered all of our questions. It was a pleasure working with Walter & the Peacock staff. More

by dianeebennett Verified Customer Verified Customer

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Walter great to deal with. Price on vehicle was good and my offer accepted. A+ Price on vehicle was good and my offer accepted. A+ More

by wwhpah Verified Customer Verified Customer

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