Walter Cadman

2nd time at dealership. Brought truck in for couple issues. They repaired it and picked it up. Went to drive it the next day and it would not start. All kinds of different l Brought truck in for couple issues. They repaired it and picked it up. Went to drive it the next day and it would not start. All kinds of different lights flashing. Found batteries dead. The batteries were fine at time dropped it off. I called and spoke to Sean and he said they had to keep jumping the truck while it was there. He never mentioned anything to us about the battery having issues. He had attitude and was only worried about the issue we brought it in for was fixed. Never took any responsibility for the battery issue that something may have been left on while there. No communication at all about it and it’s their responsibility to let the vehicle owner know any and all issues that go on with the vehicle. Very unsatisfied and unhappy after this experience. Was going to recommend your dealership to a friend but no longer doing that. More

by crservicesllc1 Verified Customer Verified Customer

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So friendly, approachable, informative. Great experience getting my oil change completed here! They even asked my opinion on their online booking system for feedback on how they could impro Great experience getting my oil change completed here! They even asked my opinion on their online booking system for feedback on how they could improve it. Loved that More

by amberep87 Verified Customer Verified Customer

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Very good service. The attendants are always very nice and attentive. They are thorough and keep you informed throughout the process. The attendants are always very nice and attentive. They are thorough and keep you informed throughout the process. More

by luismartinez.personal Verified Customer Verified Customer

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Very quick service greeted me by name before I even had the chance to walk in the chance to walk in More

by davis.tonit Verified Customer Verified Customer

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I have had great experiences at Hardin Buick for the past six plus years I have been a customer. But this time, I personally want to thank Sean from vehicle maintenance; he saved my family what could have b six plus years I have been a customer. But this time, I personally want to thank Sean from vehicle maintenance; he saved my family what could have been thousands in maintenance costs. Sean went above and beyond by making contact with the right people from GM, and getting our issue fixed without the added cost we honestly could not have afforded at the time. Appreciate GM for stepping up and taking care of us, and Sean for making everything so easy and smooth- I don’t know what we would have done without his help. Thank you again to Sean, The Hardin Team, and GM for everything. (sorry for the extremely late review) More

by liecof21 Verified Customer Verified Customer

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Everyone was pleasant and professional, Sometimes waiting to actually speak with someone took a little a while. The two problems that were repaired for me are greatly appreciated, but I still have a need for to actually speak with someone took a little a while. The two problems that were repaired for me are greatly appreciated, but I still have a need for a special seat cushion to be able to see over the hood when I drive. More

by Jackiecar Verified Customer Verified Customer

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All your service team are great! My wait time with an appt was good. Waiting area is comfortable and clean! My wait time with an appt was good. Waiting area is comfortable and clean! More

by traci.paredes Verified Customer Verified Customer

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They replaced the wrong parts twice and problem still there. I’m hoping they replaced it. there. I’m hoping they replaced it. More

by angold0619 Verified Customer Verified Customer

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Very good. Got a nice rental and my suv back in excellent shape just in time for the weekend! Got a nice rental and my suv back in excellent shape just in time for the weekend! More

by jennyferalanis Verified Customer Verified Customer

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The dealership did a great job with the service of my 2023 Chevy Traverse. The car was finished on time, and it was returned to me washed, which was a nice surprise. The service advisor was friendly and 2023 Chevy Traverse. The car was finished on time, and it was returned to me washed, which was a nice surprise. The service advisor was friendly and easy to work with, and he helped me order some touch-up paint for the vehicle. Great job! More

by robert.amador Verified Customer Verified Customer

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