Wally Kennedy

Would give a zero star if I could. Came into the dealership after multiple conversations about specific new inventory they had. They were completely misleading with their pricing onli Came into the dealership after multiple conversations about specific new inventory they had. They were completely misleading with their pricing online (10k off) . Beware of listed prices,.."internet price" etc. Led us to believe prices were good until after they performed a credit check- saying we weren't eligible for the full discount. This type of behavior is what gives dealerships a bad name. More

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Great place to buy a car. Sales people are helpful and not pushy. I would highly recommend them. Sales people are helpful and not pushy. I would highly recommend them. More

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I recently purchased a 2018 Titan Midnight Edition from Travis Montgomery. HE was very helpful and a pleasure to work with. A great buying experience . If you're looking for a great used or new vehicle, co Travis Montgomery. HE was very helpful and a pleasure to work with. A great buying experience . If you're looking for a great used or new vehicle, contact Travis for a great deal. More

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Refused to honor advertised price. Had to have $4,000 more profit because “they don’t sell as many cars anymore” Had to have $4,000 more profit because “they don’t sell as many cars anymore” More

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Attentive and Hospitable, High Quality used cars. Gabe Van Noy is the best Sales Rep I have ever dealt with. He gets 5 stars and I would recommend him to anyone. The dealership seems to be ran very we Gabe Van Noy is the best Sales Rep I have ever dealt with. He gets 5 stars and I would recommend him to anyone. The dealership seems to be ran very well, as it is clean and all staff seem to be equally hospitable. The selection and quality of the used vehicles on their lot beats everyone else in the Tri-Cities. Clearly, they are proud of their vehicles as they back each of them with a 30 day warranty. However, I gave this dealership a 4 star rating, because I had to haggle my way to a good price and a good interest rate. This is because I personally am not into haggling, but sadly that seems to be how the car industry operates everywhere. Comparing this dealership to two others that I was serious with, Wallace Nissan definitely outworked the competition to get my money, and they deserved every penny. I will be back next time I am in the market for a vehicle. But I don't expect that will be too soon from now, because I plan on driving my beloved Nissan Frontier until it dies! More

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Couldn't Be Happier" Staff was great, worked late with us on a Saturday evening with no rush. We had been out looking on a beautiful day. Not only did we come to Wallace N Staff was great, worked late with us on a Saturday evening with no rush. We had been out looking on a beautiful day. Not only did we come to Wallace Nissan once but twice that day. We test drove a Nissan Rogue the first time then we left and done some more car shopping. We had already drove an hour and a half that day looking. I was really set on the Rogue so we went back the second time. Gabriel met us with a smile again. He was awesome to work with and would recommend him to anyone. So our deal wasn't exactly met that night but on Monday with phone calls between my husband and Gabe a deal was set while we were going through a McDonald's drive thru. We went in on Tuesday evening to do paperwork and to get our Nissan Rogue. I couldn't be happier with our purchase. Thank you Gabriel for all your work and everything you did to help make this happen. Jim & Kim More

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Sales and Management Staff far exceeded my expectations !!! My first phone call was for new car sales . After i played phone tag with Jimmy Wright in Sales, I got a follow up call from Kimberly Rhea . Kimberl My first phone call was for new car sales . After i played phone tag with Jimmy Wright in Sales, I got a follow up call from Kimberly Rhea . Kimberly's interest in helping select the car I wanted was amazing !!! She made phone calls , text , etc. making sure all the options on the car she had was exactly what I wanted ....I went to the Dealership met Jimmy and Kimberly , drove the Car I wanted and they were able to work the deal that I wanted !! Wallace Nissan / Mitsubishi two thumbs up !!! Give you a 10 .... You earned my future business and I will recommend you to everyone ..... Thanks , Steve Shepard... More

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