Walid Doumit

Mason was very knowledgeable and informative, did a thorough job walking me through all the features my 2025 Accord SE. He has great customer service skills, was patient with all my questions. It was a thorough job walking me through all the features my 2025 Accord SE. He has great customer service skills, was patient with all my questions. It was a pleasure doing bis with him, I hope he has a great career with Bell Honda. More

by D_Witt Verified Customer Verified Customer

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Javier was awesome. He allowed me to really test drive the cars and you can tell that he is super passionate about them. He was super respectful and was not pushy. I kno He allowed me to really test drive the cars and you can tell that he is super passionate about them. He was super respectful and was not pushy. I know he is new in the business but I think he will be one of Honda’s greatest assets More

by PATRICIACAREAU Verified Customer Verified Customer

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What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. Here goes…I called ahead and spoke with Jessica, who assured me she would take care of everything for my visit. That didn’t happen. When I arrived, she did not greet me or assist me at all; I was handed off to Perla, who was fine, but that was not the issue. I made it clear from the start that I wanted to pay cash for the vehicle listed at around $31k and I had this agreement in writing—through text messages and paperwork. To make matters worse, when I got there, the car had been pulled up for me, but someone else was taking it for a test drive. I was not even able to take it for a spin, despite Jessica pulling it up just for me. I came prepared with a cashier’s check and even paid $1,100 for insurance on the vehicle. I was ready to make the purchase and drive away. Then, I was informed that the deal was no longer valid and that I would need to pay an additional $3,000. They claimed a mistake had been made online and that they wouldn’t make enough profit. This kind of dishonesty and greed is a real problem. I firmly believe that because I was a cash buyer, they were unwilling to honor the agreement. When I expressed my frustration, I felt threatened with being escorted from the dealership. This experience completely ruined my day and my excitement. I have been shopping for this car for months, and to learn that I would not be getting it because of their dishonest practices is beyond disappointing. I left the dealership feeling rejected, with my cashier’s check for me to return and my funds frozen, adding to the stress I already experience with car dealerships. Not to mention, I carry a full coverage policy on this car now, that I don’t own. Unbelievable. My experience at Bell Honda reflects a significant lack of professionalism and respect for their customers who are about to make a huge purchase. I hope you take this feedback seriously, as this treatment is completely unacceptable and EXACTLY WHY PEOPE HATE DEALERSHIPS. I will tell every soul that will listen about this experience, warning them of this kind of thing. Bell Honda is not the place to have a great experience. They were trying to squeeze extra money out of of me right at the very end. Sneaky, bad practice. Poor character. The GM should call me personally. More

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They're very organized, efficient and communicate very well. They give good recommendations and helped answer all my inquiries. well. They give good recommendations and helped answer all my inquiries. More

by Jonathan Lovell Verified Customer Verified Customer

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For the moment I stepped into Bell Honda I felt respected and valued as a customer. Javier was an excellent associate and showed me all the features of my new car. The manger was not pushy at all, and negoti and valued as a customer. Javier was an excellent associate and showed me all the features of my new car. The manger was not pushy at all, and negotiated with me and my Dad fairly. I would recommend this dealership to my family and friends. More

by elverdavid Verified Customer Verified Customer

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Friendly, honest, and willing to negotiate to mutually agreeable terms. Gave time to think about the vehicle overnight prior to purchase agreeable terms. Gave time to think about the vehicle overnight prior to purchase More

by AAA.COR Verified Customer Verified Customer

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This is the second car I have purchased there. They make the process easy. Amber was great! They make the process easy. Amber was great! More

by halogirl80 Verified Customer Verified Customer

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Grinning was the typical lying salesperson! Says things you want to hear and does not follow through Says things you want to hear and does not follow through More

by ZOANT Verified Customer Verified Customer

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Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for 24 years. No more. More

by ezoola Verified Customer Verified Customer

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Good dealer. But salesman Javier Lopez was one of the Best salesman I have worked with at this dealer. He has worked to gain and maintain my trust as a customer. But salesman Javier Lopez was one of the Best salesman I have worked with at this dealer. He has worked to gain and maintain my trust as a customer. He followed up consistently and delivered on his promises! Kudos to him on superb Customer Service!! Thank you Javier! More

by sachin.upponi Verified Customer Verified Customer

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