Walid Doumit

General sales manager Wilod is dishonest! , one day he offered to include gap insurance, and then he decided to charge for it! , one day he offered to include gap insurance, and then he decided to charge for it! More

by steven.conrad Verified Customer Verified Customer

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He had a bad experience more than three times I've bought three cars and this one Honda wants to give me something I don't want. three cars and this one Honda wants to give me something I don't want. More

by Kendy Verified Customer Verified Customer

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Everyone was really nice and very helpful throughout the whole process. All my questions were answered and made my purchase an easy decision. whole process. All my questions were answered and made my purchase an easy decision. More

by bhamen03 Verified Customer Verified Customer

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Was not like gm or dodge. Service personnel were rude and had attitude with us Service personnel were rude and had attitude with us More

by CHADDUTT0N0 Verified Customer Verified Customer

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Good services. The attendant was informative and answered all of my questions. No issues noted. The attendant was informative and answered all of my questions. No issues noted. More

by Dr. Rosebud Verified Customer Verified Customer

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Griffin was one of the best salesman I’ve ever had the pleasure of working with ‼️. Absolutely friendly , accommodating and went out of his way to solve every obstacle we had in the process of buying a ca pleasure of working with ‼️. Absolutely friendly , accommodating and went out of his way to solve every obstacle we had in the process of buying a car . Very impressed by his abilities to get everything done so easily ! Definitely referring friends and family to him and Bell Honda More

by SANDRAMARIESHIPP Verified Customer Verified Customer

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Everyone is very friendly each time I’ve been here! Great choice to purchase a car. Great choice to purchase a car. More

by KAYLACARDONA91 Verified Customer Verified Customer

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Mason was very knowledgeable and informative, did a thorough job walking me through all the features my 2025 Accord SE. He has great customer service skills, was patient with all my questions. It was a thorough job walking me through all the features my 2025 Accord SE. He has great customer service skills, was patient with all my questions. It was a pleasure doing bis with him, I hope he has a great career with Bell Honda. More

by D_Witt Verified Customer Verified Customer

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Javier was awesome. He allowed me to really test drive the cars and you can tell that he is super passionate about them. He was super respectful and was not pushy. I kno He allowed me to really test drive the cars and you can tell that he is super passionate about them. He was super respectful and was not pushy. I know he is new in the business but I think he will be one of Honda’s greatest assets More

by PATRICIACAREAU Verified Customer Verified Customer

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What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. Here goes…I called ahead and spoke with Jessica, who assured me she would take care of everything for my visit. That didn’t happen. When I arrived, she did not greet me or assist me at all; I was handed off to Perla, who was fine, but that was not the issue. I made it clear from the start that I wanted to pay cash for the vehicle listed at around $31k and I had this agreement in writing—through text messages and paperwork. To make matters worse, when I got there, the car had been pulled up for me, but someone else was taking it for a test drive. I was not even able to take it for a spin, despite Jessica pulling it up just for me. I came prepared with a cashier’s check and even paid $1,100 for insurance on the vehicle. I was ready to make the purchase and drive away. Then, I was informed that the deal was no longer valid and that I would need to pay an additional $3,000. They claimed a mistake had been made online and that they wouldn’t make enough profit. This kind of dishonesty and greed is a real problem. I firmly believe that because I was a cash buyer, they were unwilling to honor the agreement. When I expressed my frustration, I felt threatened with being escorted from the dealership. This experience completely ruined my day and my excitement. I have been shopping for this car for months, and to learn that I would not be getting it because of their dishonest practices is beyond disappointing. I left the dealership feeling rejected, with my cashier’s check for me to return and my funds frozen, adding to the stress I already experience with car dealerships. Not to mention, I carry a full coverage policy on this car now, that I don’t own. Unbelievable. My experience at Bell Honda reflects a significant lack of professionalism and respect for their customers who are about to make a huge purchase. I hope you take this feedback seriously, as this treatment is completely unacceptable and EXACTLY WHY PEOPE HATE DEALERSHIPS. I will tell every soul that will listen about this experience, warning them of this kind of thing. Bell Honda is not the place to have a great experience. They were trying to squeeze extra money out of of me right at the very end. Sneaky, bad practice. Poor character. The GM should call me personally. More

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