Wagner Abreu

I went to see an advertised used Nissan (certified) that I was ready to purchase that night. The advertised price was 20k. I had written to ask what other fees would be added and was told over the phone "n I was ready to purchase that night. The advertised price was 20k. I had written to ask what other fees would be added and was told over the phone "none" just taxes and dmv fees. An email indicated taxes and licensing fees were excluded (nothing else) But in the test drive I was told $800 would be added for "documentation", (okay. fine) But then another $2,000 for (I don't remember what) and here's the kicker--the CERTIFICATION COST WAS NOT INCLUDED IN THE PRICE OF THE VEHICLE--ANOTHER $4,000! In my 15 minute "negotiation" with "the manager" the drive-away price was never quoted though I asked for it I was told I could not put more than $10k in cash if I wanted "the price". I kept being given the monthly payment without an interest rate or the car's real final price. (REALLY?) I had spent an hour getting to this dealership. I don't recommend it. I'm a woman and went alone. I don't want to believe in 2023 that made a difference in how dumb they thought I would be or that I wouldn't want the answers I received over the phone to hold, or that I wouldn't want to know the real price, but it was a very distasteful experience. Afterward I realized that the front line salesman was uncomfortable during the test drive when I repeated to him what I was told on the phone and what my expectations were. It was a total and utter waste of time. More

Report | Print

xxxx . ... I drove 3hrs to this dealership with cash in hand. They told me I have to purchase a extended warranty for $4000.Because they are a Nissan dealers ... I drove 3hrs to this dealership with cash in hand. They told me I have to purchase a extended warranty for $4000.Because they are a Nissan dealership its Nissans policy . I drove to Carmax bought a Nissan with no hassle More

Report | Print

I had a great experience leasing my vehicle. Great help thru out the process. Thank you, everyone was kind, helpful and patients. thru out the process. Thank you, everyone was kind, helpful and patients. More

Report | Print

My experience started off great...until they wouldn't give my any plates...2 temp plates was issued..purchased the car in April and now June 17th still no plates...my husband and I will call and no one c give my any plates...2 temp plates was issued..purchased the car in April and now June 17th still no plates...my husband and I will call and no one could help...Wagner wouldn't return our 10 voicemails..reached out to Ramon he said its out of his hands...my second temp expired on May 27th..worst experience ever..I just need plates...I paid 2 car notes already and unable to drive the car because I keep getting pulled over...finally we called again because no reached out...and a manager said he wasn't informed about the situation but the crazy part is we was waiting for him to call us...and now they want us to get a rental...its a bad headache that I want to end smh More

Report | Print

I went there for a car they did get me into a Nissan Rogue that was not the issue I was then told that I had to come back because me address was wrong on the financing app. I drove all the way back ther Rogue that was not the issue I was then told that I had to come back because me address was wrong on the financing app. I drove all the way back there to do the app S Ramos then says everything is the same nothing changed. I then call a few weeks later and ask about my plates I’m then told that I have to put down another 1000 on top of the 2000 I put down. S Ramos says he told me when he did not. I have yet to get my permanent plates I purchased my car the end of April. When I spoke with S Ramos he said he would handle my plates. I have yet to get them.. if plates aren’t received soon I will open a whole can of worms that Nissan does not want.. More

Report | Print

Exceptional service Tomas Defelice went out the way to get me into a brand new vehicle. Gives you multiple options on vehicles and makes it very easy to do business. Tomas Defelice went out the way to get me into a brand new vehicle. Gives you multiple options on vehicles and makes it very easy to do business. More

Report | Print

SCAM ARTISTS My car required service after driving it literally a couple weeks and could not even pass NYS inspection without having repairs done to it including f My car required service after driving it literally a couple weeks and could not even pass NYS inspection without having repairs done to it including front right axel completely blown, fluids leaking, car showing misfiring of cylinders, bent/damaged steering parts, front differential, rear differential, transfer case, right rear balance, wiper malfunction, etc. I now have my car back that was “fine” and “only required spark plugs after a thorough inspection” but the air conditioner now does not work and the temperature gauge consistently reads “H” to indicate that it is overheating, this happening on the same day I picked it up. In addition to my car still struggling to accelerate and feeling as though it is losing power. I asked to speak with a manager regarding this, this request has not been granted. I was charged to have my paperwork delivered to me after purchasing my car and never received it. I had to drive there to request it and was not refunded this charge nor did I receive all the paperwork. My job has been called several times with messages being left on the main voicemail for all my coworkers to hear requesting I pay an additional $1,000 promissory note when I owe no money and this has been confirmed but they keep calling. I have been requesting to speak with a manager regarding my concerns and to this day, still have not received a single call back or email. Every time I drive there, I’m told no one is available or they are on vacation or it’s not their department. My car had to be taken off the road due to my temporary tags expiring TWICE. They also emailed me temporary tags which I was told after being pulled over and ticketed that this is HIGHLY ILLEGAL. I was charged a $8,000 “bank fee” on a $7,000 car and still haven’t had my request granted to speak with someone about this. The day I purchased the car I was told they were closing and had no time to discuss anything and were doing me a favor getting me out the door in time before they close and it is there policy that you receive plates and paperwork within 48 hours and everything can be discussed then in person. This never happened. I was told SEVEN times my plates were being overnighted and they never came. I went to another dealership, Flawless to purchase a separate car. The owner of this dealership, Patrick Rodriguez FaceTimes his friend who happens to be the assistant to the owner of Route 46 Nissan, Marissa for them to have a discussion that Wagner Abreu is known for operating in such a “shady” business manner “to make $100-$200” off the customer” and that I “will NEVER end up speaking with a manager as he will sweep this under the rug”. Marissa offered to speak with me per Patrick as to avoid legal action but I of course never heard from her either. The Lemon Law people advised me to pursue this as a fraud case as the entire car, deal and all business practices were misrepresented. Please do not waste your time and energy dealing with these people. Specifically Wagner Abreu, Yohanesh Lloyd, Samuel Ramos, Karissa Martel and Anthony Spinato. I would not wish this frustration and dissatisfaction on my worst enemies. More

Report | Print

Shisters Watch out they are very unprofessional and will bait and switch and beat you. I was very dissapointed in how I was treated. Now they won't answer th Watch out they are very unprofessional and will bait and switch and beat you. I was very dissapointed in how I was treated. Now they won't answer the phone. More

Report | Print

Consummate Professionals Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd found two cars that were similar and had me test drive both. At this point I told him I would be looking at other dealerships and I wished him a good evening. He called me several days later to inquire whether I had chosen another vehicle and encouraged me to come in again. I stated I was interested in a car at the Edison location and he actually drove it up for me to test drive. When I didn’t like it he smiled and asked me if I was interested in test driving the other cars from earlier in the week. Throughout this entire process he was professional, respectful and most importantly patient. I test drove a wonderful certified pre-owned car but it didn’t have leather so Wagner the finance specialist said we could certify the one I liked in black. Wagner found me financing within a month of repossession and worked with six banks until he got a “Yes!” We went to close and the vin stated the car was blue. I told Wagner I thought the car was black and was unsure if I wanted it. We went out to check and the car was midnight blue. After working for an hour to find me financing I stated I didn’t want the color and left. Wagner was extremely polite and said we could take a day to think about it. Both men were working with a woman who was struggling to find financing after a nightmare of a voluntary repossession. They didn’t have to be polite or professional but they were. I struggled at the closing with references and Wagner brainstormed with me to find the appropriate people to use as references. They were consummate professionals and found a girl financing with a 530 credit score. Go see my boys. They’ll make it happen!!!! More

Report | Print

Owner and management This place is NOT CUSTOMER FRIENDLY, they don’t keep their word and always hit you with hidden fees. Route 46 Nissan shouldn’t even be allowed to sell This place is NOT CUSTOMER FRIENDLY, they don’t keep their word and always hit you with hidden fees. Route 46 Nissan shouldn’t even be allowed to sell NISSAN horrible service as well as management I don’t recommend to this place, RAMSEY NISSAN management is way better then this garbage dealer More

Report | Print