Wael Elshamy

Alex was wonderful to work with. He made me and my husband have an enjoyable experience buying a car. Alex made us feel like a friend! Wonderful experience! He made me and my husband have an enjoyable experience buying a car. Alex made us feel like a friend! Wonderful experience! More

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This dealership was amazing , very accommodating and was direct about all of my options that are available to me. Johnnie was exceptional. He was very knowledgeable about the car and even stayed extra hours direct about all of my options that are available to me. Johnnie was exceptional. He was very knowledgeable about the car and even stayed extra hours to ensure my transaction was finalized and secured. I will be back to shop at Audi Cary for my next vehicle. More

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Do NOT buy a used car from this dealership. I have been told by Leith service managers at other locations that all Leith dealerships do a 180 point inspection on all used cars before putting th I have been told by Leith service managers at other locations that all Leith dealerships do a 180 point inspection on all used cars before putting them out for sale. Not Audi Cary. They sold me a 2017 Ford Explorer, and the salesman, Wael Elshamy, told me the car was in great condition and was very reliable. Three days and less than 200 miles later the car is not running and needs a $3,000 repair for a water pump that was failing when I bought the car, and of course, they will do nothing about that. I talked to a guy named Bobby Peppin, who claimed to be the general manager but isn't, and he said they do absolutely no inspection of used cars beyond making sure the lights and horn work, and that the tires aren't bald. He said they don't even check the oil. Of course, they don't tell you any of this. I asked what would happen if I drove the car off the lot and the engine seized because there was no oil in it and he said, "That's your problem." They are unbelievable shady when it comes to used cars. I will never deal with them again. More

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Wael was a amazing sailsman. We really enjoyed our experience and love the new audi. We really enjoyed our experience and love the new audi. More

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Johnnie was super helpful and seems to really know his cars. In terms of Audi Cary - we just wish the process was a little bit faster. But overall - very nice experience. cars. In terms of Audi Cary - we just wish the process was a little bit faster. But overall - very nice experience. More

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They were very nice and helpful. Jonnie and the Wael (I think Wael was his name) were both awesome Jonnie and the Wael (I think Wael was his name) were both awesome More

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Great experience! They were so patient and didn’t put any pressure on for the sale. Really supportive and knowledgeable. They were so patient and didn’t put any pressure on for the sale. Really supportive and knowledgeable. More

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This was my first experience with Audi of Cary, and I can attest I that my future car purchasing needs will be with this team! Absolutely fantastic! From the time we drove onto the lot until we drove off wit attest I that my future car purchasing needs will be with this team! Absolutely fantastic! From the time we drove onto the lot until we drove off with a new Q7, we never felt pressured in any way from Eric who spent quite a bit of time with us going over the amenities and test drive. Hugh in finance was amazing... super personable and friendly. Wael spent a good deal of time with us upon pickup of the vehicle and was very detailed and patient when explaining the intricacies of the car. The gentleman whom, I wish I could remember his name, who detailed the car for pickup was awesome as well! I HIGHLY recommend Audi Cary! More

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Everyone was very friendly and professional regarding my car buying experience. Any questions or concerns that I had were promptly addressed. The great customer service has even extended to the days followi car buying experience. Any questions or concerns that I had were promptly addressed. The great customer service has even extended to the days following my purchase by those involved in my car buying process still being a great resource for any questions that I’ve had since leaving the dealer. More

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Wonderful customer service the sales team was friendly and very professional. I made an appointment and was emailed and called to confirm my appointment. When I arrived I was greeted and helped no wait an and very professional. I made an appointment and was emailed and called to confirm my appointment. When I arrived I was greeted and helped no wait and my test drive and purchase was easy and delightful. More

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