Wade Moyer

Having issues with my brand-new ranger. Mechanics and service personnel claim they have no ideas as to how to fix my problems with sirius radio not connecting. The salesman even suggested Mechanics and service personnel claim they have no ideas as to how to fix my problems with sirius radio not connecting. The salesman even suggested that I could just subscribe to Spotify for $15 a month and stream over my phone. Not an option for a brand-new vehicle that I haven't made a payment on yet. I called the service department to verify the part they "ordered" was received, and the person who took my call had to talk to a mechanic to look for the part. This visit on 01Apr will be the fourth visit to get this problem fixed. I received a follow up call from the service manager Wade and we had a lengthy discussion concerning my issues. We came up with a gameplan after explaining the process that Ford goes thru to repair their vehicles. More

by RONWHITE27 Verified Customer Verified Customer

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Staff was very friendly and knowledgeable. Waiting area was comfortable and service was prompt. Thank you! Waiting area was comfortable and service was prompt. Thank you! More

by kebroman Verified Customer Verified Customer

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They do great work here and are extremely friendly and personable. I am always completely satisfied with the service I receive here. personable. I am always completely satisfied with the service I receive here. More

by albert.taylor1069 Verified Customer Verified Customer

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Totally radical experience, people and dealership. Very splendid advisors and techs. Go ford Lincoln of Motown Very splendid advisors and techs. Go ford Lincoln of Motown More

by JAYANDERSON844 Verified Customer Verified Customer

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I had a problem and they reached out to me and I took in in and they fixed it and gave me a discount too. in and they fixed it and gave me a discount too. More

by SAMMYKENDRICK971 Verified Customer Verified Customer

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I recently had an experience at Ford of Morgantown regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the s regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the situation was handled afterward. The service director personally reached out to me to discuss my concerns and took the time to understand my frustration and offer help. That level of communication and customer care really stood out to me. I’m grateful for the effort to make things right and feel much better about moving forward with them to get the issue fully resolved. More

by akilaramsey2003 Verified Customer Verified Customer

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Burt made my whole experience, the mascot running around! He was friendly, and Eric too! He was friendly, and Eric too! More

by ERICBARTOCK Verified Customer Verified Customer

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Nice people and helpful to my needs. Enjoy having them serve my vehicles for years. Enjoy having them serve my vehicles for years. More

by RGEMAS Verified Customer Verified Customer

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Great customer service and very pleasant Associates, kept me updated on everything. Service was very quick and showroom was appealing me updated on everything. Service was very quick and showroom was appealing More

by FRANZEPP Verified Customer Verified Customer

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The crew was quick with the work and made suggestions on parts that needed changed parts that needed changed More

by FARMERH7 Verified Customer Verified Customer

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