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Viviana Moreno
Viviana Moreno at Seguin Chevrolet

Viviana Moreno

BDC Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.7
41 Reviews
4.7

41 Reviews

Write a Review

Dealership Experience

3 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

41 Reviews of Viviana Moreno

March 11, 2025

Dealership Rating
Employee Rating

I was very pleased with service and parts. Showroom and staff were wonderful. Thank you. More

by Katchudance2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Jenn Tejada, Luisa Ramirez

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March 07, 2025

Dealership Rating
Employee Rating

I was having an issue with my car and the found the problem and fixed it right away. Also they kept in touch with me through the whole process! More

by shawnachere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Jenn Tejada, Monica Moreno-Davila, Ramiro Castillo, Sam Hood, Orlando Rios

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March 07, 2025

Dealership Rating
Employee Rating

Im very happy with the sevice and people are Super Nice. I'll continue going there More

by lali.bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Belia Rodriguez, Orlando Rios

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February 20, 2025

Dealership Rating
Employee Rating

Has very professional and knowledgeable people that help you efficiently. Highly recommend to anyone any day. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Luisa Ramirez, Monica Moreno-Davila, Sam Hood, Belia Rodriguez, Dre Lavin, Orlando Rios, Gary Stehle

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Feb 25, 2025

Seguin Chevrolet responded

Dear Marco, Thank you for your wonderful review! We're thrilled to hear that our team provided you with professional and efficient service. Your recommendation means a lot to us! Sincerely, Jeremy Sims, General Manager

February 13, 2025

Dealership Rating
Employee Rating

This dealership has been efficient and fast and I appreciate the kind sales people that I have met. More

by summermoreno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tejada, Luisa Ramirez, Monica Moreno-Davila, Sam Hood, Belia Rodriguez, Dre Lavin, Orlando Rios

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Feb 17, 2025

Seguin Chevrolet responded

Dear summermoreno09, Thank you for your kind review! We're glad to hear that you had an efficient and positive experience with our team. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

January 31, 2025

Dealership Rating
Employee Rating

This is the most incompetent place I've ever been to. The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila, Orlando Rios

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Feb 12, 2025

Seguin Chevrolet responded

Dear Joe, I am truly sorry to hear about your experience and the frustration it has caused. We take customer feedback very seriously, and I would like to personally investigate this matter further. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can address your concerns and work towards a resolution. Sincerely, Gary Stehle, Service Director

January 18, 2025

Dealership Rating
Employee Rating

I was really impressed by the level of service that we were provided with. Also the selection of trucks fast exceeded my expectations More

by kingster502001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila, Gary Stehle

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Jan 21, 2025

Seguin Chevrolet responded

Dear kingster502001, Thank you for your fantastic review! I'm thrilled to hear that you were impressed with our level of service and that our selection of trucks exceeded your expectations. We’re grateful for your support and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2024

Dealership Rating
Employee Rating

Everything went great and the salesperson Sam was excellent at showing me the trucks and telling me about everything the truck did. More

by burtongary45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Ivan Perez, Monica Moreno-Davila, Sam Hood, Syble Kline, Jonathan Rosario, Jose Ramirez

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Dec 30, 2024

Seguin Chevrolet responded

Dear burtongary45, Thank you for your wonderful review! We're so glad to hear that Sam provided you with excellent service and helped you find the perfect truck. We appreciate your business and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2024

Dealership Rating
Employee Rating

Great customer service. I highly recommend them for your sales or service even If just passing through. More

by mannyfreshsepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tejada, Sam Hood , Manny Sepeda

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Dec 30, 2024

Seguin Chevrolet responded

Dear mannyfreshsepeda, Thank you so much for the kind words and for recommending us! We're thrilled to hear that you had a great experience with our sales and service teams. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

December 05, 2024

Dealership Rating
Employee Rating

Awesome dealership, awesome experience! Jose was amazing and was super knowledgeable about everything. Got me into my new truck and I am loving it! More

by aiprinvestments
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramirez , Ace Oeffinger, Anthony Rosario

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Dec 06, 2024

Seguin Chevrolet responded

Dear aiprinvestments, Thank you for your fantastic review! We’re delighted to hear that Jose provided you with an amazing and knowledgeable experience, helping you find your new truck. It’s great to know you’re loving it! We appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

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