Vivian Nguyen

Friendly staff that are willing to accommodate the customer needs without putting any pressure. I really appreciate the great communication from the staff as well customer needs without putting any pressure. I really appreciate the great communication from the staff as well More

Report | Print

Value, excellent communication. My salesperson delivered on commitments across the board. I recommend to anyone looking for a fair deal on a nice used car. My salesperson delivered on commitments across the board. I recommend to anyone looking for a fair deal on a nice used car. More

Report | Print

I can honestly say that our experience with Elliott Bay Auto has been one of the best car buying experience we’ve ever had. From the moment we first reached out, Ryan, our sales broker, went above and beyo Auto has been one of the best car buying experience we’ve ever had. From the moment we first reached out, Ryan, our sales broker, went above and beyond to make everything smooth and stress-free. He was incredibly responsive and knowledgeable, answering every single question we had with patience and detail. What really stood out was how proactive he was before we even came in, Ryan sent us videos of the car so that we could take a good look at it and feel confident before making the trip. That kind of service is rare, and it made us feel like we were working with someone who truly cared about our experience, not just making a sale. When it came time to finalize the purchase, Sean stepped in and worked his magic on the financing side. He helped us secure a great funding option with a very reasonable interest rate that fit our situation perfectly. Financing can often be the most stressful part of buying a car, but Sean made it straightforward and easy to understand. He really took the time to make sure we were comfortable with everything, and we left feeling confident about the decision we made. Vivian was also wonderful so friendly and welcoming that it really put us at ease. She made sure we felt taken care of the whole time, and her positive attitude left a lasting impression on us. Between Ryan’s outstanding customer service, Sean’s expertise with financing, and Vivian’s warmth, the entire team made what is usually a stressful process feel seamless. We’ve purchased cars from other dealerships before, but we’ve never had an experience like this one. Most of the time, buying a car feels overwhelming or rushed, but at Elliott Bay Auto it felt personal, professional, and even enjoyable. We drove away in a Tesla Model X, and the whole process from start to finish couldn’t have been better. If you’re looking for a dealership where the staff truly cares about their customers, listens to your needs, and makes the entire process painless, Elliott Bay Auto is the place. We’re so impressed with how kind, professional, and attentive everyone was, and we’ll definitely be recommending them to friends and family. More

Report | Print

Friendly service, prompt responses to questions, fair price. Ryan, Khoa and Sean were very good to deal with and talk to. They have a very good selection of higher end cars, and are knowledgeable about t price. Ryan, Khoa and Sean were very good to deal with and talk to. They have a very good selection of higher end cars, and are knowledgeable about them. One caveat when purchasing - like most other dealers, they offer add on services (protective coatings, theft recovery system) that are presented as mandatory. Be clear about what you want and what you don’t, and stick to your guns. I’m very happy with my purchasing experience, and will go back to them for future vehicles. More

Report | Print

Everyone at Elliot Bay Auto Brokers is very friendly and helpful. Both Steve and Vicente made our buying experience easy and pleasant. They coordinated well during our decision making. There is a wide range helpful. Both Steve and Vicente made our buying experience easy and pleasant. They coordinated well during our decision making. There is a wide range of vehicles to choose from. There was no pressure when looking around. All other associates like Kevin and Pat were also helpful and friendly. Vivian in finance helped expedite purchasing our vehicle. Jon in service assisted in providing information and guidance during and after closing our purchase. We will definitely recommend Elliot Bay Auto Brokers to those looking for a vehicle. We plan on making a future purchase here. Thank you to all who made our buying experience a good one! Two thumbs up 👍👍 More

Report | Print

Smooth, Honest, and Efficient Experience I had a great experience with Elliott Bay Auto Brokers. The sales process was straightforward and efficient—no long, drawn-out negotiations. I felt that the deal w experience with Elliott Bay Auto Brokers. The sales process was straightforward and efficient—no long, drawn-out negotiations. I felt that the deal was honest and fair, which made the entire transaction stress-free. The vehicle was delivered exactly as promised, and everything was handled professionally from start to finish. I would definitely recommend them to anyone looking for a reliable and transparent car-buying experience. More

Report | Print

Fantastic experience! Khoa was great to work with and straight forward. Constance communication and always kept me updated. Khoa and EBA went above and beyond and exceeded Khoa was great to work with and straight forward. Constance communication and always kept me updated. Khoa and EBA went above and beyond and exceeded expectations. I will refer anybody to Khoa and EBA. More

Report | Print

Everyone in this dealership was very helpful when it came to the process of purchasing and asking questions about the vehicles they have on their lot. to the process of purchasing and asking questions about the vehicles they have on their lot. More

Report | Print

Excellent customer service, very knowledgeable staff. Great inventory. Our purchase went smoothly. No pressure sales people. Highly recommend, will definitely purchase another car in the future. Great inventory. Our purchase went smoothly. No pressure sales people. Highly recommend, will definitely purchase another car in the future. More

Report | Print

This was our 3rd purchase from Pat and the team at EB. All have been extremely easy and wonderful experience. Finance was simple and no surprises. The whole staff is focused on your satisfaction and makes All have been extremely easy and wonderful experience. Finance was simple and no surprises. The whole staff is focused on your satisfaction and makes for a no hassle transaction from start to finish. More

Report | Print