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Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.7
121 Reviews
4.7

121 Reviews

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121 Reviews of Vivian Montes

March 29, 2025

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Employee Rating

Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. More

by tgeorge
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Recommend Dealer
Yes
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Mar 31, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 26, 2025

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Our service was excellent. Vivian was helpful with all our needs! We will come back. More

by BONNIEKHOWE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dillon Jones

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Mar 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 19, 2025

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She was very kind and helpful to work with. She made my visit very helpful and easy. More

by RONISADEGHI
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Recommend Dealer
Yes
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Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 15, 2025

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Employee Rating

Vivian was great , top tier service and excellent customer support. Always quick to respond to any questions. Five star support More

by tgeorge
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Workmanship
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Recommend Dealer
Yes
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Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 13, 2025

Dealership Rating
Employee Rating

Vivian is great, always quick to respond and very informative. She is a true asset to your team. More

by tgeorge
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 21, 2025

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Employee Rating

Vivian was great to work with and communicated ver well. Always a pleasure going to Mercedes. More

by sbokovoy9975
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 11, 2025

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Employee Rating

Team was great to work with and as always very responsive and helpful with all questions More

by tgeorge
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, Cameron Telford, Kyle Jeffrey, Braiden Draper, Jason McDonough, Garret Olson

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February 09, 2025

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I had a great experience. Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would hi More

by Bjorn.anthony7
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Workmanship
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Recommend Dealer
Yes
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Feb 11, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 26, 2025

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Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress More

by tolfeth
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Workmanship
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Recommend Dealer
Yes
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Jan 27, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 28, 2024

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Employee Rating

Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More

by sulbrich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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