Vivian Montes
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
155 Reviews
Write a Review155 Reviews of Vivian Montes
December 12, 2025
I appreciated Vivian's professionalism and helpfulfulness when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because o when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because of the professionalism of Vivian and the team in the service department. More
November 26, 2025
Vivian Montes is extremely courteous, keeps great communication about updates on your car, is exemplary at problem solving and always does it with a great attitude. communication about updates on your car, is exemplary at problem solving and always does it with a great attitude. More
November 24, 2025
Ken Garff staff always are the best as they have great customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progr customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progress for the work being done. . More
Other Employees Tagged: Rossi Yerage, Eric Amaral
November 21, 2025
Vivian is the best. Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back! Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back! More
Other Employees Tagged: Vivian Montes
November 18, 2025
Amazing customer service, Vivian was very responsive and attentive. They were very quick and very professional. attentive. They were very quick and very professional. More
Other Employees Tagged: Alan Satterfield , Jenna Degranfield finance manager 5 stars
November 10, 2025
A first class service department and very professional staff. Vivian is a professional representative for the Ken Garff dealership. She provides great communication on the status of the vehicles that are staff. Vivian is a professional representative for the Ken Garff dealership. She provides great communication on the status of the vehicles that are being serviced. Keep up the great work and know you are appreciated for all of your assistance. Thank you! More
Other Employees Tagged: Vivian Montes
November 07, 2025
The service on my vehicle was handled professionally from start to finish. My wife and I were treated very well during the visit. start to finish. My wife and I were treated very well during the visit. More
Other Employees Tagged: Brett Robinson, Crawford Lindsay, Dillon Jones
October 30, 2025
My car has more than its share of extremely expensive and frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communi frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communication updates are always great. More
October 29, 2025
exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful. forgot needed to be done. it was helpful. More
Other Employees Tagged: Garret Olson

