Vito Vultaggio

Poor internal system to show what status used vehicles are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle i are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle is sold to try and sell another vehicle was not warranted. Employee was in a hurry to leave for the day instead of making a sale. More

Report | Print

Steve is fantastic and will never steer you wrong! He's great to work with! He's great to work with! More

Report | Print

Suburban Ford of Sterling Heights exceeded all expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Stev expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Steve Mosvessian led the team with unparalleled professionalism, ensuring that every step of the process was seamless. Salesperson Vitto was incredibly knowledgeable about the F-150 and took the time to understand my needs, guiding me towards the perfect truck without any pressure. Assistant Salesperson Frank provided thorough explanations of the truck's features, ensuring that I felt confident in my decision. PJ in the finance department made the paperwork a breeze and was friendly throughout the entire process. What truly set Suburban Ford apart was their commitment to a professional and friendly atmosphere, never once making me feel pressured to make a decision. Overall, my experience at Suburban Ford of Sterling Heights was top-notch. If you're in the market for a new vehicle and want a dealership that values professionalism, expertise, and customer satisfaction, look no further than Suburban Ford. More

Report | Print

I like how they greet with a smile and get the help you need immediately. They treat you professionally and are friendly. My Sales person, Vito could not be any more accommodating than he is. He is so h need immediately. They treat you professionally and are friendly. My Sales person, Vito could not be any more accommodating than he is. He is so helpful, honest, and professional. Treats you as a family member and not just another client. More

Report | Print

On the positive side, delivery of the vehicle was great. Otherwise, dealership from a financing standpoint was abysmal. Was already pre-approved thru Ford Credit, and expressly indicated I wanted to stay Otherwise, dealership from a financing standpoint was abysmal. Was already pre-approved thru Ford Credit, and expressly indicated I wanted to stay with Ford Credit. The dealership said they wouldn't need to run my credit report but they did anyway under the pre-tense that they needed my social security number to access my Ford Credit account. Then they financed thru Ally without my knowledge. We found out as their collections department started calling us (I was waiting for the new loan to show up on my Ford Credit app) while we were in the middle of closing on a new home purchase. Overall, they seem to be manipulating the situation to their favor all along the way without being transparent about intentions or decisions. If you can pay cash, should be a good experience otherwise I can't recommend. The sales guy was good but displaced accountability whenever I questioned finance department actions / decisions. I can't remember who the finance person was as they haven't returned my calls. More

Report | Print

Sales people were helpfully and polite, Very nice showroom and kid friendly ,overall we are very happy with our purchase showroom and kid friendly ,overall we are very happy with our purchase More

Report | Print

After receiving no call backs from other dealerships, we worked with Vito on a new Explorer lease and the process could not have been easier. The vehicle was what we wanted, at the price we needed and the s worked with Vito on a new Explorer lease and the process could not have been easier. The vehicle was what we wanted, at the price we needed and the service from everyone at Suburban was exceptional. More

Report | Print

Purchased a new Ford F-250 from Nick N. He was fantastic to work with from a customer sales perspective - personable, clear on expectations, and knowledgeable! They've got a very smooth pro He was fantastic to work with from a customer sales perspective - personable, clear on expectations, and knowledgeable! They've got a very smooth process for purchasing vehicles! Everyone was very friendly. Would strongly recommend Nick and I'd use the dealership again. More

Report | Print

I had an excellent experience at Suburban Ford. My salesman Vincent was very easy to deal with. My salesman Vincent was very easy to deal with. More

Report | Print

An amazing experience! Highly Recommend...... Answered every question. Sent pictures and videos as requested. We Love the car. I love their selection of vehicles. The ent Highly Recommend...... Answered every question. Sent pictures and videos as requested. We Love the car. I love their selection of vehicles. The entire experience was a pleasure. I will be back the next time we are in the market and will recommend Suburban Ford Sterling Heights to all our friends and family. Thanks! More

Report | Print