Viridiana Apolinar
Viridiana Apolinar at Rallye Acura

Viridiana Apolinar

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.9
56 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

Spanish Spanish

4.9

56 Reviews

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56 Reviews of Viridiana Apolinar

June 08, 2025

Dealership Rating
Employee Rating

The service provided was professional and delivered as communicated to me. There was follow-up during my visit to keep me posted on what was happening. I was informed of all decisions to me made and provi More

by CLYVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Jun 08, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

June 07, 2025

Dealership Rating
Employee Rating

Did all the work on time did the recall quicker than promised . Vert Friendly in every interaction More

by DRAJFROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert O'Connor

Jun 07, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

May 05, 2025

Dealership Rating
Employee Rating

Fast quick explanation of what was to be done to the car. Waiting area with coffee. More

by Sag265
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

April 24, 2025

Dealership Rating
Employee Rating

My vehicle has a recall from the manufacturer and I was told that they would get back to me with the part . It has been over two weeks and no one contact me. I called leave messages no one called back. I a More

by RAJOHN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2025

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me directly, I would love to address your concerns in detail. Stefanie Horn (GM) 516-625-7070

April 06, 2025

Dealership Rating
Employee Rating

Hi //chad, I have some problem in the navigation display . Every now and then the screen is frozen and I am not able to view the map notr able to set top the option or change the view. I was not able to get More

by PRABHU0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 03, 2025

Dealership Rating
Employee Rating

Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

March 28, 2025

Dealership Rating
Employee Rating

We have been coming to Rallye Acura for many yrs and they absolutely deserve thier spot as Acura's # 1 dealer in NY. Their atmosphere, service and staff, Manager Joe Filardo, Enza, Chad, Thomas, Julio, and M More

by NICKORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Joe Filardo (GSM) 516-625-7070

March 14, 2025

Dealership Rating
Employee Rating

I always receive excellent service from Ralle Acura. They care about their customers and always follow up. More

by SUSIEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2025

Dealership Rating
Employee Rating

every good service, fast, professional, kind, and everyone has a great smile which is something missing in retail business nowadays. More

by Loyal customer
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ng

Feb 08, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 01, 2025

Dealership Rating
Employee Rating

Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone More

by MMOON710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

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