Viridiana Apolinar
Viridiana Apolinar at Rallye Acura
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Viridiana Apolinar

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.9
53 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.9

53 Reviews

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53 Reviews of Viridiana Apolinar

April 24, 2025

Dealership Rating
Employee Rating

My vehicle has a recall from the manufacturer and I was told that they would get back to me with the part . It has been over two weeks and no one contact me. I called leave messages no one called back. I a More

by RAJOHN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 06, 2025

Dealership Rating
Employee Rating

Hi //chad, I have some problem in the navigation display . Every now and then the screen is frozen and I am not able to view the map notr able to set top the option or change the view. I was not able to get More

by PRABHU0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 03, 2025

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Employee Rating

Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

March 28, 2025

Dealership Rating
Employee Rating

We have been coming to Rallye Acura for many yrs and they absolutely deserve thier spot as Acura's # 1 dealer in NY. Their atmosphere, service and staff, Manager Joe Filardo, Enza, Chad, Thomas, Julio, and M More

by NICKORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Joe Filardo (GSM) 516-625-7070

March 14, 2025

Dealership Rating
Employee Rating

I always receive excellent service from Ralle Acura. They care about their customers and always follow up. More

by SUSIEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2025

Dealership Rating
Employee Rating

every good service, fast, professional, kind, and everyone has a great smile which is something missing in retail business nowadays. More

by Loyal customer
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ng

Feb 08, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 01, 2025

Dealership Rating
Employee Rating

Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone More

by MMOON710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 27, 2025

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Employee Rating

So i went in for Standard Maintenance + Recall. They get 5 stars for their maintenance, but because they weren't able to complete the recall job or even provide me with a concrete response to when More

by Mantone18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Rallye Acura responded

We are very happy to hear Virdianna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

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Employee Rating

Took care off me and my problems was very happy with service and service personnel More

by SBACCHUS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 14, 2025

Dealership Rating
Employee Rating

The service department always treats me well. I have never had a bad experience there. More

by CSTASI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

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