Virgil Nathanel

Really need to improve the check in experience. There was some confusion and the service advisor was unhelpful. I also did not receive a review from the service advisor when my vehicle was finished There was some confusion and the service advisor was unhelpful. I also did not receive a review from the service advisor when my vehicle was finished More

by craigg2 Verified Customer Verified Customer

Report | Print

The team is super helpful, respectful and kind. I don’t even have to wait too long and they provided a ride home and back to the dealer. Thank you I don’t even have to wait too long and they provided a ride home and back to the dealer. Thank you More

by lilyguerrero86 Verified Customer Verified Customer

Report | Print

As always, service was excellent and the folks there are all very kind, knowledgeable and professional. all very kind, knowledgeable and professional. More

by MONICAJ479 Verified Customer Verified Customer

Report | Print

Service was good and on time, but Lyft driver was sent to pick me up without my knowing. I did not see my phone's text messages. I have a suggestion for the Service Department Manager: when employees are pick me up without my knowing. I did not see my phone's text messages. I have a suggestion for the Service Department Manager: when employees are sick with colds, have them either stay home or wear a mask! More

by marinomichael Verified Customer Verified Customer

Report | Print

Excellent customer service. All maintenance service, including a recall repair, was completed as requested and finished before the end of the day. I am very happy with the entir All maintenance service, including a recall repair, was completed as requested and finished before the end of the day. I am very happy with the entire experience. More

by Jm390 Verified Customer Verified Customer

Report | Print

Efficient and excellent customer service. I have been talking my cars to Toyota Vallejo for over 20 for service. Never disappoints! Honest and thorough technicians. I have been talking my cars to Toyota Vallejo for over 20 for service. Never disappoints! Honest and thorough technicians. More

by susan_bain Verified Customer Verified Customer

Report | Print

The service department at Toyota Vallejo is great! They communicate well with their customers and are very knowledgeable. I would highly recommend family and friends to this location! They communicate well with their customers and are very knowledgeable. I would highly recommend family and friends to this location! More

by RYANKASUNCION1 Verified Customer Verified Customer

Report | Print

The service T the Toyota dealership is excellent. I brought my car in for an oil change and they logged me in right away. The oil change was done quicker than I expected. Great service and the servic I brought my car in for an oil change and they logged me in right away. The oil change was done quicker than I expected. Great service and the service advisor was very professional and friendly. More

by redlady62 Verified Customer Verified Customer

Report | Print

Virgil was my Service Adviser great job, cashiers were very helpful. It did not take too long for the work to be completed. Waiting room was very clean. Thank you! very helpful. It did not take too long for the work to be completed. Waiting room was very clean. Thank you! More

by Jwien33 Verified Customer Verified Customer

Report | Print

When checking in for my appointment, the man who did that was rather rude, made me feel like I was bothering him. Besides what I was there for (recall and oil change) I had had a flat tire. When it was loo was rather rude, made me feel like I was bothering him. Besides what I was there for (recall and oil change) I had had a flat tire. When it was loosing air and then totally flat the sensor on my dash never come on. I explained this to him and what he wrote was to check my tire. Not the point at all. Now I have to take it in again to have the sensor checked. Wasting my time. He just didn't care about what I was saying. More

by JARABZADEH Verified Customer Verified Customer

Report | Print