Vinny Ruggieri

Please take this to heart go anywhere else to have your Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. More

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Very professional staff. Elenita worked with me to get me the car I wanted at a price that was fair. Elenita worked with me to get me the car I wanted at a price that was fair. More

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Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired contributed with a fine effort to have my front brakes repaired More

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I can’t rave enough about Mercedes-Benz of Rockville Center. I’ve been a repeat, satisfied customer for many years purchasing all my luxury vehicles from Bill Mehrkens, a true gentleman, knowledgeable, Center. I’ve been a repeat, satisfied customer for many years purchasing all my luxury vehicles from Bill Mehrkens, a true gentleman, knowledgeable, patient , and extremely beneficial for me being a repeat satisfied customer!! Always there for my friends and family , i’ve needed to call Bill after purchases and he always was quick to help and answer any questions and concerns that I have while acquiring A new vehicle, thank you Mercedes-Benz of Rockville center for having such wonderful people represent your dealership!! Your truly!!! Stacy falk More

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Bill Merkens is best salesman and Anthony Angelo is best service mgr . I've been dealing with them for almost 20 yrs . Only buy MB from them !! service mgr . I've been dealing with them for almost 20 yrs . Only buy MB from them !! More

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Every time my carcneeds servicing, Anthony and Antoinette go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay late go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay later than home time, to be sure my car is ready to drive safely. They are the BEST!! More

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Every aspect of the sale was a pleasure. Bill Mehrkens is the best salesperson we have ever worked with. Bill Mehrkens is the best salesperson we have ever worked with. More

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More than once I've registered my complaint with Bill Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of a refund. Problem is how they charge for vehicle service. The facts are simple, and it is apparent they recognize the problem but do not want to address the issue nor make a refund notwithstanding the incontrovertible facts here. I would add that their other dealerrater.com service reviews frequently cite 'Pricing' as among their less than stellar attributes. And that goes in spades here. The fact that my invoice shows the technician worked 3 hours and I was charged for 6 hours is the bottom line. The correspondence I sent them provides full details as if it is even necessary. So they are fully aware of my complaint and others should be fully aware of this issue when they bring their MB in for service. More

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Open Mercedes-Benz Zona of multiple cars in the last 20 years I can say I think I’ve traveled to every Mercedes-Benz dealership on Long Island and this is the only dealership I find myself buying multiple years I can say I think I’ve traveled to every Mercedes-Benz dealership on Long Island and this is the only dealership I find myself buying multiple cars from. In fact, the last 10 vehicles have been all purchased at Mercedes Benz of Rockville center, and they travel extra far from my home on the north shore of Long Island because of the tremendous staff at the dealership I believe they are More

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MERCEDES-BENZ OF ROCKVILLE CENTRE IS A 5 STAR DEALERSHIP! Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relatio Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relationship is built on top-notch service. That’s what keeps me coming back and MBRVC delivers the best! That's because they have the best people … Service Manager Vinnie Ruggieri is an expert, in touch with his staff and his customers’ needs. Service Advisor Justin Ferguson was knowledgeably helpful, friendly and effective. Mercedes-Benz of Rockville Center is the dealership to choose! My recent service experience had something new. My loaner was an EV! The EQB350 that I drove for 2 days was impressive, and interesting. Lifting off the throttle and you experience regenerative braking, the SUV was recharging the battery and slowing the vehicle! The vehicle was quiet, quick and the ride was smooth and responsive, with excellent handling. The EQB350 was everything I’ve come to expect from Mercedes-Benz of Rockville Centre. More

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