Vinny Frasco

Excellent treatment by all the people involved in my purchase. From the appraiser, salesman, financer, detailer. Definitely made the process stress free. purchase. From the appraiser, salesman, financer, detailer. Definitely made the process stress free. More

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I couldn't be any more happy with each and every person that helped us through the usually painful process of buying a car. Each associate we dealt with was extremely knowledgeable, helpful, and did their that helped us through the usually painful process of buying a car. Each associate we dealt with was extremely knowledgeable, helpful, and did their best to make sure all aspects were covered and in a timely fashion. They treated me like a true BIG SHOT! More

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Very friendly and knowledgeable staff, went out of their way to help us out. Would highly recommend them to all my friends and family. way to help us out. Would highly recommend them to all my friends and family. More

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Excellent experience and great customer service. Robert, Vincent and Jack were all very helpful, attentive and patient. Highly recommend if you're looking for a new vehicle!! Robert, Vincent and Jack were all very helpful, attentive and patient. Highly recommend if you're looking for a new vehicle!! More

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I had a very good experience. Daniel Perez was my salesman and was very good and very nice. Brian Rigby was also involved and was very nice. When I picked up my Equinox EV Vinnie Daniel Perez was my salesman and was very good and very nice. Brian Rigby was also involved and was very nice. When I picked up my Equinox EV Vinnie went over everything with me. He was very thorough explaining how everything works and answering all my questions. More

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Thank you Vinnie Frasco for being so kind and patient showing me how to work my new Chevy Trax. You are an excellent instructor. showing me how to work my new Chevy Trax. You are an excellent instructor. More

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Omar was really nice and knowledgeable with everything about the car that I bought so glad I came to speak with him. Would recommend about the car that I bought so glad I came to speak with him. Would recommend More

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We have purchased vehicles from them on the past. New what we were looking for. They made it happen. New what we were looking for. They made it happen. More

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Shumar Boseman was very attentive. I was in an accident 2 weeks ago. When he showed the cars he did not make me walk too far. Vincent Frasco explained all functions of the car. Both we I was in an accident 2 weeks ago. When he showed the cars he did not make me walk too far. Vincent Frasco explained all functions of the car. Both were very kind More

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Exceptional Resolution and Outstanding Service I'm updating my review to reflect how General Manager Jesse Holovacko and his team ultimately provided exceptional service and made everything right. W updating my review to reflect how General Manager Jesse Holovacko and his team ultimately provided exceptional service and made everything right. What Initially Happened: I experienced communication issues and unprofessional handling during my initial visit, which led to frustration and a negative first impression. How It Was Resolved: Jesse personally stepped in, acknowledged the issues, and worked tirelessly to find a fair solution. He demonstrated true leadership and commitment to customer satisfaction. Outstanding Team Performance: Jesse (General Manager): Personally coordinated everything and ensured professional follow-through Cirillo (EV Specialist): Incredibly knowledgeable and helpful with rebate documentation Jack (Finance): Professional and transparent with financing, delivered exactly as promised Vinny (Delivery Coordinator): Made delivery smooth with clear communication and patiently explained every detail of the EV features Final Outcome: Received my 2025 Chevrolet Equinox EV at an excellent price with 0% financing. The entire team was courteous, patient, and professional throughout the resolution process. Why I'm Updating This Review: While we had initial challenges, Jesse and his team showed what exceptional customer service looks like. They honored their commitments and turned a difficult situation into a positive experience. Recommendation: I would recommend Richard Lucas Chevrolet, particularly working with Jesse and his specialized team. They demonstrate that the dealership stands behind their word and will work to make things right. Date of Updated Experience: July 2025 More

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