Vinny Artega

Dealer was great to work with. They were responsive and after running the numbers they actually came back with an even better deal. Trade in process was easy, dealership was clean They were responsive and after running the numbers they actually came back with an even better deal. Trade in process was easy, dealership was clean and the whole team was professional. More

by JBofMichigan Verified Customer Verified Customer

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We experienced great customer service, the best we have ever had while purchasing a vehicle. Our salesman and business manager were fantastic! ever had while purchasing a vehicle. Our salesman and business manager were fantastic! More

by CARLENEMPETERS Verified Customer Verified Customer

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Vinny did a great job. Knowledgeable . Great selection of trucks . Why is tom Kelley being looked into ?? Taking funds from the board he is on ? Knowledgeable . Great selection of trucks . Why is tom Kelley being looked into ?? Taking funds from the board he is on ? More

by BRISTOLBLAST70 Verified Customer Verified Customer

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As a profitable business the dealership seems efficient and well operated with my experience so far. and well operated with my experience so far. More

by DANPUCHER Verified Customer Verified Customer

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This dealership ranks #1 in my book. From the sales depar to the service dept. I appreciate the professional way they take care of their customers. From the sales depar to the service dept. I appreciate the professional way they take care of their customers. More

by JP5562TP Verified Customer Verified Customer

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Vinny was awesome and help greatly with our buying experience. We will also enjoy the car wash. experience. We will also enjoy the car wash. More

by GREENYGREENFIELD Verified Customer Verified Customer

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I do like Tom Kelley's dealership in Ft. Wayne near Costco. The service team is professional, trustworthy, honest,& consumer conscious with advanced technical skills. My hometown GM is dish Wayne near Costco. The service team is professional, trustworthy, honest,& consumer conscious with advanced technical skills. My hometown GM is dishonest& not trustworthy. I do have a concern though. My son purchased A BRAND NEW COLORADO TRUCK. The A/C didn't work. It took several trips to dealership to get right part & wait for installation.Grant Harrissold vehicle to him.M concern now is ignition is malfunctioning. Tom Kelleyservice can't fix. What to do? Stay stranded? Would Tom Kelley's leave his child as is?Would a lifeguard leave a swimmer drowning? Would a hiker leave a person sinking in sand?Why is this happening?I am a retired nurse 50 years & took care of many many patients & residents.You find a solution to care for people My trust is wavering now @ Tom Kelley's now. Does Tom Kelley's know about this? Please 🙏 Help! More

by Farmerplowergrowercropssoybeans&dm1952mygrant Verified Customer Verified Customer

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The salesman was very kind. Waiting for me when I got there. He made me feel like I had known him for years. Everything exceeded my expectations. Waiting for me when I got there. He made me feel like I had known him for years. Everything exceeded my expectations. More

by cyontz Verified Customer Verified Customer

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Great service, tech showed video of my truck service. After the work was accomplished my bill was actually a lot lower than original estimate. My only complaint was unless I called it was either real lat After the work was accomplished my bill was actually a lot lower than original estimate. My only complaint was unless I called it was either real late in the day or the next day late untill I heard from my service advisor. And that a 2021 Silverado bought from Kelley seems to spend more time in shop than on the road. At 55 years old and having had lots of trucks and cars in my days this one sure seems the worst. More

by randyruden24 Verified Customer Verified Customer

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I was very pleased with the vehicle that I purchased from you, but I was not very pleased with the fact that an operators manual is not even included with the vehicle after spending $40,000 with your company you, but I was not very pleased with the fact that an operators manual is not even included with the vehicle after spending $40,000 with your company. I thought a manual was a very small request on my part., considering I paid cash (no financing). When calling Vinny I was simply told the previous owner didn’t return the manual and there was nothing Kelley Chevrolet could do. Because of the distance I traveled to deal with you, I contacted you to let you know when we arrived back home after picking the truck up (not after it was home delivered like your ad read was possible) we checked in the glove box for the manual and didn’t find one. I was told I could download a copy so I checked into that which involved printing approximately 450 pages. I’d appreciate it if you would run this by your dealership management and let me know their thoughts about my survey reply. More

by rex111148 Verified Customer Verified Customer

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