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Vincent Vail
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29 Reviews
Dealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 8 mos
Languages Spoken
English
29 Reviews
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29 Reviews of Vincent Vail
August 18, 2024
Everyone treated us with respect, and met our needs. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. More
by SBRANCAMP
Verified CustomerOther Employees Tagged: Logan Koss, Raymond Moreno , Andrew
July 21, 2024
Vincent and Spencer were wonderful to deal with in every way, thank you! Cheers to Niello as always (4th time vehicle purchase)! way, thank you! Cheers to Niello as always (4th time vehicle purchase)! More
by NICOLEFLANDERS3
Other Employees Tagged: Will Gwaltney III
June 14, 2024
Great service! Got me what I needed. Very helpful, friendly, happy. Overall service was great! Got me what I needed. Very helpful, friendly, happy. Overall service was great! More
by AMANDAMARIEFLORES
Other Employees Tagged: Matthew Wirth
May 10, 2024
Very kind professional and got an amazing deal great customer service. Salesmen was very knowledgeable regarding vehicle. customer service. Salesmen was very knowledgeable regarding vehicle. More
by JAVIERGONZALEZ197477
Other Employees Tagged: Jose Soriano, Will Gwaltney III, Brandon Balassi, Scott Russo
February 28, 2024
Great experience buying my 10th car from the Niello group. Definitely recommend Niello to my friends and associates! group. Definitely recommend Niello to my friends and associates! More
by PHARVEYARCHITECT
Other Employees Tagged: Stephen Richardson, Brandon Balassi, Khaled Jamal
February 05, 2024
You have a peach of an employee in Vincent Vail. I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to p I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to purchase the car and would be there by 3pm. Additionally, the 49er game was on at 5pm and I asked Vincent if we can be in and out. He said he would do his best. By crackie, we were done with the deal and home before the 2nd quarter had started. The next day it was discovered the car needed detailing (Vincent had offered to have it detailed before we left the dealership). Not only did Vincent follow up in a professional manner he offered to drive me home himself as my wife was working. Thats what I call service. Professional, attentive and kind is how I would describe my interaction at Neillo thanks to Vincent. That man deserves a raise. My only negative comment would be, that certified black Atlas should have been detailed and ready to go before we purchased it. I broke my own rule about buying a car in the pouring rain I take responsibility for that and it was no fault of Vincent. He's a prince. Additionally, I should have been provided a loaned car for a day while the detailing was done. More
by R.BOTTINI
Other Employees Tagged: Michael Ellis
January 10, 2024
I never have to worry about great customer service and courteous employees. Vincent helped me with my end of the year lease due in Feb. Brent was very friendly and helpful too. I am gonna miss Roger th courteous employees. Vincent helped me with my end of the year lease due in Feb. Brent was very friendly and helpful too. I am gonna miss Roger though.I have been coming to Niello for years and always had great conversations with him too. Always very helpful and knowledgeable.. Miss you Roger, Sharon More
by sharonklewis
Other Employees Tagged: Roger Bybee, Brent Cooper
December 10, 2023
Everyone was great but my people were Alex and Terry. Everyone was super helpful. I will be recommending here to all friends Everyone was super helpful. I will be recommending here to all friends More
by STEVENDANIELMEEKS
Other Employees Tagged: Brandon Balassi , Terry Conway - 5 stars!! Also Alex (finance) 5 stars!!
December 10, 2023
Was a good experience from the Niello Team and Carlos and Vincent were very helpful Vincent were very helpful More
by SETHANDERSON
Other Employees Tagged: Carlos Alvarenga
November 17, 2023
Great service and always know the process of my vehicle through text messages. I appreciate you and will always be coming her for my vehicle service needs. through text messages. I appreciate you and will always be coming her for my vehicle service needs. More
by MADAME0
Other Employees Tagged: Logan Koss, Stephen Richardson, Kristine Van Overeem, Daijah Marsh-Macias, Matthew Wirth, Brandon Lamb, Travis Cole, Andrew Adame , Eddie Thomas
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