Vincent Gonzalez

For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service it did not go through. We were very pleased with the service More

by BARBARAMONIE Verified Customer Verified Customer

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Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. They explain all the work. Never had a problem with who ever helps you ... team is very good. More

by RALORRAINE Verified Customer Verified Customer

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I was very welcome by customer service. My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me. He got the man who did my oil change to come out and fix my dash board, fix it the way it was suppose to be. I would like to thank the whole team for taking care of me. More

by PATTIEJUBY Verified Customer Verified Customer

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Great service! Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. More

by LAUREN.HURLBUT Verified Customer Verified Customer

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Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

by JIMBOGIG Verified Customer Verified Customer

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Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More

by S F Verified Customer Verified Customer

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First time Subaru owner and first time dealing with Subaru of Utica. Great for both Subaru of Utica. Great for both More

by dmac846 Verified Customer Verified Customer

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Tyler and Vinny has both done and awesome job with making sure my 22 outback is all up to date with the maintenance. Thank use so much. sure my 22 outback is all up to date with the maintenance. Thank use so much. More

by ENVOY9111969 Verified Customer Verified Customer

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It is a good fast oil change, easy to schedule and get to. Have had good luck with this location. to. Have had good luck with this location. More

by MICHAELMARSH72 Verified Customer Verified Customer

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I would expect someone who works as a service advisor to know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not to work if you cover up sensors to make the vehicle think it’s dark and put the backlighting into night mode is as strange as it is ridiculous. Immediately starting out the conversation with we probably can’t fix it because our staff leave at 5PM when it’s 8 in the morning and before anyone gets a look at it, is asinine. I showed video proof of it happening, explained the conditions under which the issue occurs and they didn’t even put a single mile on the vehicle, so there was no way they even drove it to verify. And the service manager is no better for standing there and letting it continue. Then I get a print out that says that they did a complimentary video multi point inspection that I never saw. At under 2000 miles. Absolute nonsense. I’ve already reached out to Subaru of America and will be finding another dealer. More

by W2ZXN Verified Customer Verified Customer

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