Vince Souza
Vince Souza at Herb Chambers BMW of Sudbury
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Vince Souza

Sales Manager

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.5
30 Reviews

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

Portuguese Portuguese

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4.5

30 Reviews

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30 Reviews of Vince Souza

March 15, 2025

Dealership Rating
Employee Rating

The sales team Tora, and Vince, were very professional and knowledgeable about their cars. Overall sales experience was pleasant. More

by danndy828
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tora Liu

Mar 17, 2025

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Tora and Vince provided a professional and knowledgeable experience at Herb Chambers BMW of Sudbury. Thank you for sharing your positive feedback! Safe travels!

October 13, 2024

Dealership Rating
Employee Rating

My experience with Tammy at BMW Of Sudbury was excellent. She was friendly, courteous and knowledgeable and took us through the process efficiently with an admirable level of professionalism. She ‘sold’ us t More

by chuckmillard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Happas

Oct 15, 2024

Herb Chambers BMW of Sudbury responded

Chuck, thank you for sharing your experience with Tammy at Herb Chambers BMW of Sudbury! We're delighted to hear that her professionalism and friendly approach made the process a smooth one for you. Enjoy your new car, and we appreciate your support!

April 18, 2024

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Employee Rating

Great experience working with Jack O’Donovan leasing my new iX50. He was helpful, knowledgeable and very responsive. More

by Jdrichards1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Herb Chambers BMW of Sudbury responded

We're glad Jack helped you in lease your new iX50 at Herb Chambers BMW of Sudbury. We appreciate the feedback and hope you enjoy your new ride!

February 15, 2024

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Employee Rating

nothing do. even no cleaning before pick up my car. i received a dirty car. never buy any from here!bad price,bad service! More

by Yang Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian English , Georgia

Feb 16, 2024

Herb Chambers BMW of Sudbury responded

Yang, thank you for the review. I'm disappointed to hear that your experience with our team did not meet expectations and encourage you to contact me directly so that we can discuss these concerns in greater detail. Respectfully, Sean King - General Manager - sking@herbchambers.com

February 08, 2024

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Employee Rating

They made the process very easy and gave me a good deal based on public information of sale prices for my model. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 09, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that you found the process easy and got a good deal at Herb Chambers BMW of Sudbury. We always aim for transparency in our pricing, so it's great to see this reflected in your experience!

October 25, 2023

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Employee Rating

My salesman did a great job. Very nice to work with and recommend him name is Wilson. More

by Dana Mosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Herb Chambers BMW of Sudbury responded

Thanks for giving Wilson & the Herb Chambers BMW of Sudbury team an opportunity to earn your business, Dana! We hope we have the privilege of working with you again in the future!

October 18, 2023

Dealership Rating
Employee Rating

BMW Sudbury used creativity, commitment to customer satisfaction and a "can-do" attitude to save my original deal which almost died because of unforeseen damage to the vehicle that was initially reserv More

by Ken R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kunj Patel, Brian English , Cassie Bell

Oct 19, 2023

Herb Chambers BMW of Sudbury responded

Ken, it's great to know that Cassie and Vince went above and beyond to ensure your satisfaction at Herb Chambers BMW of Sudbury. We appreciate the shout-out and hope you enjoy your new ride!

October 06, 2023

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Employee Rating

Great sales experience. Rob listened to and addressed my purchase needs, and answered question and was available to assist me in understanding the technology features of the More

by jzornitsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Cappelletti

Oct 06, 2023

Herb Chambers BMW of Sudbury responded

Thank you for the 5-star rating! We're pleased that Rob provided you with a great purchase experience during your visit. We appreciate your recommendation and see you again! Enjoy your new ride!- The Herb Chambers BMW of Sudbury Team

Oct 06, 2023

jzornitsky responded

Great car and sales experience. Would recommend.

October 01, 2023

Dealership Rating
Employee Rating

Jack was a good communicator and helped me through the process. Overall experience was good. More

by tom.blesso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

September 10, 2023

Dealership Rating
Employee Rating

Excellent customer service. Special thanks to Robert P who went above and beyond to make the whole process stress free and smooth. The i4 is absolutely superb! More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Herb Chambers BMW of Sudbury responded

Hey David, thank you for the positive review! We're delighted to know Robert and our team at Herb Chambers BMW of Sudbury provided you with excellent service. We'll see you next time! Enjoy your new ride!

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