Dealership Experience
8 yrs
Industry Experience
39 yrs, 5 mos
365 Reviews
Write a Review365 Reviews of Vince Pampena
December 14, 2024
Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat customer for years and years to come. More
Other Employees Tagged: Jaime Gonzalez
December 10, 2024
Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an additional $85 to remove it. Total rip off. Not to mention on my way home from my appointment my car started overheating. My 3rd BMW and this is the worst BMW dealer. I will take the Trip and drive to BMW of Tenafly going forward. More
December 09, 2024
“Outstanding customer service, knowledgeable staff, seamless experience, and exceptional vehicles. A pleasure to work with!” seamless experience, and exceptional vehicles. A pleasure to work with!” More
Other Employees Tagged: Sebastian Mortenson, Tom Samperi
September 26, 2024
The best - they listen, they care about your car and your experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. More
September 10, 2024
Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More
Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez
August 28, 2024
Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More
Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez, Keith Zarembski, TJ Telesco, Dan Eager, Luigi Devoto
August 08, 2024
We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hours. Since the problem was covered by our warranty, we had the repair completed and a safety check free of all charges. The vehicle operated like a new car when we drove away. More