Vince Pampena
Vince Pampena at BMW of Darien
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Vince Pampena

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
365 Reviews

Dealership Experience

8 yrs

Industry Experience

39 yrs, 5 mos

4.8

365 Reviews

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365 Reviews of Vince Pampena

December 14, 2024

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Employee Rating

Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu More

by Cristian
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Dec 16, 2024

BMW of Darien responded

Cristian, we're delighted to hear that Vincent and Jaime provided exceptional service at BMW of Darien. Thank you for your recommendation and loyalty; we look forward to serving you for many years ahead!

December 10, 2024

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Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad More

by Ge318
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Recommend Dealer
No

December 09, 2024

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“Outstanding customer service, knowledgeable staff, seamless experience, and exceptional vehicles. A pleasure to work with!” More

by Mimmo0828
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Recommend Dealer
Yes
Dec 10, 2024

BMW of Darien responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with BMW of Darien was seamless and enjoyable. We appreciate your support and look forward to serving you again in the future!

October 08, 2024

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First class support and service from the whole team at Darien. Go to dealership in Ct for BMW More

by DJL
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Recommend Dealer
Yes

Other Employees Tagged: Matt Cosgrove

Oct 08, 2024

BMW of Darien responded

We appreciate the stellar review here at BMW of Darien!

September 26, 2024

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The best - they listen, they care about your car and your experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. More

by jimcampbell13
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Recommend Dealer
Yes
Sep 26, 2024

BMW of Darien responded

Jim, we're delighted to hear that you had such a positive experience with BMW of Darien! Thanks for sharing your feedback and for choosing us. Safe driving!

September 22, 2024

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Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. More

by davidjaffe59
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Recommend Dealer
Yes
Sep 23, 2024

BMW of Darien responded

David, we're glad to hear Vince provided excellent service and kept you informed during your visit at BMW of Darien. Thanks for the positive feedback!

September 10, 2024

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Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

by jejperkins
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Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez

Sep 11, 2024

BMW of Darien responded

Thank you for the high recommendation! We're glad to hear that our team at BMW of Darien kept you well-informed and provided excellent service. We appreciate your support!

September 05, 2024

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Employee Rating

Well run shop, Vince pampena a top notch service advisor. Give him a call, very conscientious and honest More

by La Otro
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Recommend Dealer
Yes
Sep 05, 2024

BMW of Darien responded

We're delighted to hear that Vince provided top-notch service at BMW of Darien! Thanks for the great feedback and recommendation.

August 28, 2024

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Employee Rating

Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response More

by Davidmace
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Recommend Dealer
Yes
Aug 29, 2024

BMW of Darien responded

David, we're delighted to hear you had a positive experience with our team at BMW of Darien. Thanks for sharing your feedback!

August 08, 2024

Dealership Rating
Employee Rating

We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou More

by Jtc
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Service Time
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Recommend Dealer
Yes
Aug 08, 2024

BMW of Darien responded

Thank you for sharing your experience! We're glad our BMW of Darien Service Department could quickly diagnose and fix the issue under warranty. Enjoy driving your car like new again!

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