Vikky Posadas

Efrain was fantastic. Efrain kept informed me at all times, and delivered my car when promised! Efrain kept informed me at all times, and delivered my car when promised! More

by AMCHAVES Verified Customer Verified Customer

Report | Print

Outstanding customer service. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. More

by jill4sc Verified Customer Verified Customer

Report | Print

Vikki provided top notch service! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! More

by jill4sc Verified Customer Verified Customer

Report | Print

Took a while to get my item when ordered, but was installed in no time at all. Great service, will return again. Lovely customer Service. installed in no time at all. Great service, will return again. Lovely customer Service. More

by R. Lockhart Verified Customer Verified Customer

Report | Print

Like always the job was done. I got a rental car and went home until it was finished. I got a rental car and went home until it was finished. More

by JBJ20 Verified Customer Verified Customer

Report | Print

Had an eight o’clock appointment. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. More

by TWALKS84 Verified Customer Verified Customer

Report | Print

Really long wait, as I stayed while the SUV was serviced. This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer wait This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer waiting room they are TOO low for older people to get in and out of. More

by james.overstreet Verified Customer Verified Customer

Report | Print

Worst service department from start to finish - lack of customer service and accountability on all fronts customer service and accountability on all fronts More

by JIAHKIM0605 Verified Customer Verified Customer

Report | Print

I was told it would take 1 week to get the part. After 10 days I went back to the service department and the service agent said he hadn't received any notification from shipping. I asked if he could After 10 days I went back to the service department and the service agent said he hadn't received any notification from shipping. I asked if he could please double check since it was raining and my car was getting wet. He said he would wait a few days more before. It took another 2 weeks before he called and said the part had arrived. It took approximately one hour to install and I was charged over a $1000 dollars with the part only costing $200. What a rip off and bad customer service. More

by scottruiz55 Verified Customer Verified Customer

Report | Print

Awsome Service and Easy process Happy people and Nice deal and Clean area Team work deal and Clean area Team work More

by AMERICANACCESSGROUP Verified Customer Verified Customer

Report | Print