Vikky Posadas
Internal Assistant Service Manager
Penske Cadillac of South Bay
18600 Hawthorne Blvd.
Torrance, CA 90504
252 Reviews
Write a Review252 Reviews of Vikky Posadas
November 21, 2024
This dealer has taken great care with my automobile and Robert is a excellent service person. Robert is a excellent service person. More
Other Employees Tagged: Robert Wright
November 16, 2024
Service for a recalled air bag inflator should have been more efficient. 1. Was not simple to make the appointment and/or get the part ordered. 2. Brought in at 7:00 a.m. for my appointment in order t more efficient. 1. Was not simple to make the appointment and/or get the part ordered. 2. Brought in at 7:00 a.m. for my appointment in order to try to get done as soon as possible. Was told 3-5 hours at the most throughout the process. Called at 12:00 p.m. intending to pick up car on my way to work. 3. Was told won’t be finished until 2-3 p.m. that is 7-8 hours instead of the 3-5 I had been told multiple times. 4. Needed to adjust my schedule in order to pick up vehicle before they closed at 6:00 p.m. 5. Even pickup was not terribly efficient. Took 5 minutes to find my service person (no other available service person was allowed/willing to facilitate my pickup). Took another 5-10 to get my car to me. I thought having an appointment would be efficient. I thought coordinating my pickup would be efficient. I thought a dealership service department would be efficient. Not one interaction with this department was efficient. More
Other Employees Tagged: Robert Wright , I don’t recall my service provider’s name but I know it wasn’t Robert or Vikky. Not sure who Vikky or Robert is.
November 10, 2024
Great service and fast took care of my problems with my truck will be back Thanks truck will be back Thanks More
Other Employees Tagged: Robert Wright
November 03, 2024
I had a couple missing screws and parts missing on my 2023 gmc sierra 1500 2023 gmc sierra 1500 More
Other Employees Tagged: Robert Wright
November 01, 2024
Thanks for your help and support good job and see you next time if I get any questions next time if I get any questions More
Other Employees Tagged: Robert Wright , Reguie
October 19, 2024
Great service, friendly people. I will definitely schedule all my service needed with this location I will definitely schedule all my service needed with this location More
Other Employees Tagged: Robert Wright