Victoria Young

Everyone was professional, friendly, personable, well-communicative, and thorough! And there was a “shop dog,” Belle, present to pet while awaiting paperwork processing. Overall great experience! well-communicative, and thorough! And there was a “shop dog,” Belle, present to pet while awaiting paperwork processing. Overall great experience! More

by CAWARNER88 Verified Customer Verified Customer

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It was a great experience dealing with Hanlees Subaru. The people were very friendly and very knowledgeable about the cars. Their car prices were the best that I found. I would definitely recommend them The people were very friendly and very knowledgeable about the cars. Their car prices were the best that I found. I would definitely recommend them More

by MCALDREDGE Verified Customer Verified Customer

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Whether you are looking for a new or used Subaru, I **highly** encourage you to check out Hanlees in Napa. I drove 2 hours (from SJ) to buy my certified pre-owned Ascent and, after my experience, I wou **highly** encourage you to check out Hanlees in Napa. I drove 2 hours (from SJ) to buy my certified pre-owned Ascent and, after my experience, I would drive twice that and more to work with their team again (for reference there are at least 3 Subaru dealerships near my home). From setting up my appointment with Cherry, to driving and checking out the car with Ron (salesperson and super knowledgeable about car tech), to purchasing the car with Mike (super kind and efficient head of Finance), to getting a training on the car’s features with Victoria (super teacher and head of Sales), I felt comfortable, respected, happy, and so glad that Hanlees is where I ended up for my purchase. My husband is going thru chemo and couldn’t join me, so I was a bit nervous going thru the purchase on my own. After about 5 minutes with Ron and Mike I knew that I was going to have a super positive and straightforward experience. Thank you for taking care of me, Hanlees! I hope you continue to serve your customers in such a wonderful manner. More

by ALYSON_BUTCHER Verified Customer Verified Customer

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I was super impressed. From the beginning it was clear they valued my business and wanted it. They were responsive and helpful and gave me choices. Big thanks to Victoria, From the beginning it was clear they valued my business and wanted it. They were responsive and helpful and gave me choices. Big thanks to Victoria, Steve and Ron. More

by SHARONCOKER Verified Customer Verified Customer

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Great experience, great options and great customer service I got the vehicle I wanted. Glad I shopped around. service I got the vehicle I wanted. Glad I shopped around. More

by TBCBTIFF Verified Customer Verified Customer

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I am a returning customer to Hanlees after purchasing vehicles over the course of the years. They Have straightforward sticker, pricing, and a solid selection of new and used Subarus. I will say this exp vehicles over the course of the years. They Have straightforward sticker, pricing, and a solid selection of new and used Subarus. I will say this experience eclipses all of them (in the best way possible) in terms of sales and finance transparency, service, professionalism and support ! Victoria and Ron worked together to value my trade-in, consult on my options, work out the deal and financing to my requirements and then walk me through all the features of my new Subaru Impreza. Hands down the most professional and educated automobile sales team, that I have ever experienced. I feel like I entered as a customer and left as a friend. Hanlees is my go to dealer once again ! More

by LORRIROPER Verified Customer Verified Customer

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Good customer service easy to approach very helpful kind and knowledgeable hardworking and industrious and approachable and knowledgeable hardworking and industrious and approachable More

by ATIENZA_BENIGNO Verified Customer Verified Customer

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Everyone was kind and professional. All had smiles on their faces and seemed unfamiliar with the word "no".Thank you Dominique, Victoria, Yvonne, and Ron All had smiles on their faces and seemed unfamiliar with the word "no".Thank you Dominique, Victoria, Yvonne, and Ron More

by migisan Verified Customer Verified Customer

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Josh was friendly, knowledgeable, and a pleasure to purchase from. We had a wonderful experience from initial inquiry to purchase. purchase from. We had a wonderful experience from initial inquiry to purchase. More

by KELLIE Verified Customer Verified Customer

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New service mgr. Kevin was very pleasant and professional, he did a great job in helping us and got our vehicle out ahead of schedule. Kevin was very pleasant and professional, he did a great job in helping us and got our vehicle out ahead of schedule. More

by RDA_TAHOE Verified Customer Verified Customer

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