Victoria Jakelsky
Victoria Jakelsky at Marianna Chevrolet GMC

Victoria Jakelsky

Service Advisor

Marianna Chevrolet GMC

4204 W Lafayette St
Marianna, FL 32446

4.6
7 Reviews
4.6

7 Reviews

Write a Review

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

7 Reviews of Victoria Jakelsky

February 12, 2025

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Employee Rating

Conveniently located for my needs. Easy to schedule a service appointment when needed. Friendly staff. More

by stacilarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez

February 06, 2025

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Scheduled a 9:00 oil change. Arrived to find a line of vehicles ahead of me. Then waited almost 2 hours for my oil to be changed. Why schedule appointments if your not going t More

by chris@officesolutionsllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Marianna Chevrolet GMC responded

Thank you for your feedback. I understand how frustrating it can be to schedule an appointment and still experience a long wait. While we do our best to stay on schedule, there are times when unexpected delays occur. That being said, we recognize the importance of honoring appointment times and will use your feedback to improve our scheduling process. We appreciate your patience and are glad to hear your oil change was completed properly. If there’s anything we can do to make your next visit smoother, please let us know.

February 06, 2025

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While the dealership did an expedient, very costly repair on my 2011 Acadia, there is one thing I found very irritating. They don't accept checks for payment of services; as noted by clearly posted signs. Bu More

by dubby_gee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez

Feb 08, 2025

Marianna Chevrolet GMC responded

Thank you for your feedback. We’re glad to hear that your repair was completed quickly, but we understand your frustration regarding payment options and the credit card surcharge. Like many businesses, we apply this fee to cover processing costs, but we recognize that it can be frustrating, especially on larger repairs. Your concerns are important to us, and we appreciate you bringing this to our attention. We value your business and hope to have the opportunity to serve you again in the future.

February 05, 2025

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Good fair awesome excellent entertaining serious hometown greatness and many many more all positive helpful More

by JOHNWOODEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez , Tiffany Powell

Feb 05, 2025

Marianna Chevrolet GMC responded

Thank you for your amazing feedback! We’re thrilled to hear you had such a positive experience. Your support means a lot, and we look forward to serving you again in the future!

February 04, 2025

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Employee Rating

This dealership is real professional establishment,willing to help you any way that they can More

by Dwight E Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez

Feb 04, 2025

Marianna Chevrolet GMC responded

Thank you for your kind words! We're glad to hear you had a great experience and that our team was ready to help in any way possible. Your support means a lot, and we look forward to serving you again in the future!

February 04, 2025

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Employee Rating

Service was performed promptly and staff was courteous. Making appointment was quick, easy and accommodating. More

by Fladawg247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez

Feb 04, 2025

Marianna Chevrolet GMC responded

Thank you for your feedback! We're glad to hear that your service was handled promptly and that our team provided a courteous and accommodating experience. We appreciate your business and look forward to assisting you again in the future!

February 03, 2025

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Employee Rating

They’re friendly and always strive to correct any problems you may have! We would recommend this dealership to anyone! More

by JERRYREE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez , Leroy Boone

Feb 03, 2025

Marianna Chevrolet GMC responded

Thank you for your kind words and recommendation! We’re glad to hear that our team’s friendliness and commitment to resolving any issues made a positive impact. We truly appreciate your support and look forward to serving you again!

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