A group that works together comes great and good people
and helps when they go
and helps when they go
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by Sergio.Anaya
I was there with an appointment at 7:30am for a rotation
and oil change they just add a filter change. I was told 2 hours max. It was 4 hours that I need to wait for my car to be ready, needed to cancel wor
and oil change they just add a filter change. I was told 2 hours max. It was 4 hours that I need to wait for my car to be ready, needed to cancel work meeting etc 2 hours is a long time 4 hours waiting is just unacceptable
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by danielarguerra
Service Price Transparency
Dec 12, 2025 -
Group 1 Buick GMC North responded
Good morning, My apologies for the extended wait times on your recent visit. It is definitely out of the ordinary to have such a long wait time for an oil service and rotation. If you could please contact me at your convenience so I can look into this further. I am unable to pull up your account with only the information provided. Thank you David Marti Jr Service Manager Tel 281.897.6641
Wesley is always easy to work with.
He answers all your questions and provides good options for repair.
He answers all your questions and provides good options for repair.
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by JCCJ
Service Price Transparency
Other Employees Tagged:
Wesley O.
Dec 07, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind review; we are happy to pass along your comments to Wesley here at Group 1 Buick GMC North! We can't wait to see you again, have a great day.
They were great.
Happy with the service that was provide by the sales person. Will probably go in the future
Happy with the service that was provide by the sales person. Will probably go in the future
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by coindacortez
Dec 05, 2025 -
Group 1 Buick GMC North responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My vehicle was serviced Dec 3rd.
Service Advisor was George .A. Who was great! The time was shorted than past appointments
Service Advisor was George .A. Who was great! The time was shorted than past appointments
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by bgstewart
Service Price Transparency
Other Employees Tagged:
George Avila
Dec 05, 2025 -
Group 1 Buick GMC North responded
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. We hope to be of service to you again in the future.
Best wishes,
Group 1 Buick GMC North
I was very pleased with the service and effort to keep me
informed. I also appreciate the free Uber ride when it was time to pick my vehicle up. Thanks very much for a great experience.
informed. I also appreciate the free Uber ride when it was time to pick my vehicle up. Thanks very much for a great experience.
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by knippdj
Service Price Transparency
Other Employees Tagged:
Christina
Dec 05, 2025 -
Group 1 Buick GMC North responded
Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great people to work with.
they will take care of all your needs and treat you well.
they will take care of all your needs and treat you well.
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by Vgomez515
Other Employees Tagged:
Cory
Dec 03, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! If you have any further questions, please don't hesitate to reach out!
Very courteous, professional and understanding personal
I’ll recommend this dealership for all your services needs keep up the good job
I’ll recommend this dealership for all your services needs keep up the good job
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by islas.luis01
Service Price Transparency
Nov 30, 2025 -
Group 1 Buick GMC North responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service department has definitely gone down under new
owners. Very disappointed in the time for an oil change.
owners. Very disappointed in the time for an oil change.
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by Julie
Service Price Transparency
Nov 25, 2025 -
Group 1 Buick GMC North responded
Good afternoon,
Julie, I am sorry you experienced delays while you were in for your last service. Due to the process performed on every vehicle to ensure your safety, it can cause delays. Thank you for your feedback and we are definitely working to get these times down.
David Marti Jr
Service Manager
Tel 281.897.6641
Juan gave us outstanding service in helping us choose and
purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, a
purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, and ensured we felt comfortable every step of the way. We truly appreciate his excellent service, and we 100% recommend both him and the dealership.
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by Ashleygonzalezz0911
Other Employees Tagged:
Juan Ramirez
Nov 20, 2025 -
Group 1 Buick GMC North responded
Hello, we're happy to hear you had such a positive experience with Juan! Thanks for the recommendation, and have an amazing day!
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