Victoria Gilliland
Victoria Gilliland at Beck & Masten Buick GMC North
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Victoria Gilliland

Marketing Director

Beck & Masten Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.3
144 Reviews
4.3

144 Reviews

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144 Reviews of Victoria Gilliland

May 15, 2025

Dealership Rating
Employee Rating

Had appointment for oil change, tire rotation and inspection. Arrived at0830 left at one pm. Four half hours is far too long. Would think long before going back. More

by Dwaddle46
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

May 13, 2025

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Makes no sense to buy a truck from them if you can’t get an oil changed in under 3 hours with an appointment. Service department is a joke and management of that department is worse. More

by Txchamp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 08, 2025

Dealership Rating
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Great and clean place they take time to discuss with you about your car and give Great detail what problem is and how they can fix it More

by deonwilson569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

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Staff is always attentive and efficient. I like how friendly the entire staff is, every visit, every time. More

by Todd S.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar

May 10, 2025

Beck & Masten Buick GMC North responded

Hi Todd, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

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Employee Rating

Very good service. Personally, I can say that they are very professional in what they do, I am very grateful More

by Cchaj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Dealership Rating
Employee Rating

Best experience dealing with car salesman. Eric is the best. Dealership is top notch . Would highly recommend. More

by gfields57
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric

May 09, 2025

Beck & Masten Buick GMC North responded

Hi, we're happy you found Eric to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

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Employee Rating

My service was great from when I pulled into the bay up until I was done. Top notch service. More

by ton1_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

Dealership Rating
Employee Rating

I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af More

by Pamela C Golden
Recommend Dealer
No

Other Employees Tagged: Chris

May 08, 2025

Beck & Masten Buick GMC North responded

Good morning, I'm sorry about the breakdown in process during your recent service visit. Could you please contact me at your earliest convenience as I would like to discuss your experience and hopefully use it as a learning situation moving forward. David Marti Jr| Beck and Masten Buick GMC North Service Manager 281.897.6641 dmarti@group1auto.com

May 01, 2025

Dealership Rating
Employee Rating

Great service and friendly and very smooth process throughout. A large selection of trucks to choose from. More

by pcarney2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

April 30, 2025

Dealership Rating
Employee Rating

Everything was fast and they found me the best financial option . Daniel atianyi was very kind and helpful More

by carlajuarez370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

Beck & Masten Buick GMC North responded

Hello, we're happy you found Daniel to be so supportive during your experience here at Beck & Masten Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.

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