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
Victoria Gilliland
Marketing Director
Beck & Masten Buick GMC North
11300 Farm to Market 1960 Rd W
Houston, TX 77065
105 Reviews
Write a Review105 Reviews of Victoria Gilliland
February 07, 2025
Nice people. Incomplete service. Not sure DEF drained and replaced. I thought 30K service included draining and replacing DEF, but if that was done I would not Incomplete service. Not sure DEF drained and replaced. I thought 30K service included draining and replacing DEF, but if that was done I would not have received message on dash telling me I have 1000 miles before I have to replace DEF. I paid for 30k mile service so expected it to be done. Service advisor Christina was terrific. More
January 31, 2025
The service department sucks. My service representative would not respond to text messages or calls from me about my vehicle. I had to drive to the dealership to find out if my ve My service representative would not respond to text messages or calls from me about my vehicle. I had to drive to the dealership to find out if my vehicle was ready. A one day repair took 3 days. I have purchased 6 vehicles from the dealership and used the service department faithfully in the past. I will be looking for another dealership to purchase any future vehicles and and will stop using the service department on ce my warranty is expired. More
Other Employees Tagged: Adrian Coracassos
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