Victoria DeHoyos | Page 7

You are greeted with a friendly smile and hospitality. The salesman are very helpful and ensure you are assisted in a timely manner. The salesman are very helpful and ensure you are assisted in a timely manner. More

by hvrandle Verified Customer Verified Customer

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Very welcoming upon entrance. Our sales rep was professional and friendly. Our sales rep, Victoria was very knowledgeable and she was vale to answer all our questions without hesi Our sales rep was professional and friendly. Our sales rep, Victoria was very knowledgeable and she was vale to answer all our questions without hesitation or delay. No runaround, no guessing. Fortunately for us, there was a vehicle available that met our needs. It was a very good experience. Hopefully when I return for the license plates it will be as pleasant. We were very satisfied with the process. Very helpful. I would recommend this dealership and Victoria. More

by jason.dore Verified Customer Verified Customer

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Other than having to wait for the car to get to the dealership the service was fantastic dealership the service was fantastic More

by reddingtontim Verified Customer Verified Customer

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Staff were very professional and corteous. Our sales advisor was knowledgeable and worked with us from selection to delivery of the car. Our sales advisor was knowledgeable and worked with us from selection to delivery of the car. More

by rcabrerag65 Verified Customer Verified Customer

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I have bought many cars over the years and this purchase was one of the best! A special shout out to Victoria as she made us feel like part of the family!! We absolutely love our new RX350! was one of the best! A special shout out to Victoria as she made us feel like part of the family!! We absolutely love our new RX350! More

by charlesandtracy Verified Customer Verified Customer

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I am new customer here and everyone is very nice,professional and helpful. Which is what I look for a dealership to do business with. Any questions I had about my new car have been. Answered pr nice,professional and helpful. Which is what I look for a dealership to do business with. Any questions I had about my new car have been. Answered promptly and very politely. I do have a suggestion that I miss from my previous dealership experience. I wish that Northside Lexus had free car washes for the vehicle not just for after repairs. It really would make the dealership standout allot more. More

by jobnramirez Verified Customer Verified Customer

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Good follow up as we were on a waiting list. Kept us informed throughout the process. For purchase transaction on pick up of our vehicle. Was done fast and efficient Kept us informed throughout the process. For purchase transaction on pick up of our vehicle. Was done fast and efficient More

by Vallonpv Verified Customer Verified Customer

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The dealership is beautiful. The sales staff are so professional and courteous. Victoria listened to all our needs and wants to help us make the right decission. The sales staff are so professional and courteous. Victoria listened to all our needs and wants to help us make the right decission. More

by bcp0811 Verified Customer Verified Customer

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The customer service was outstanding. Communication between the dealership and us was great. The dealership made the process of buying a car very easy. We had a very pleasant car-buying Communication between the dealership and us was great. The dealership made the process of buying a car very easy. We had a very pleasant car-buying experience. More

by rickjennings Verified Customer Verified Customer

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I bought a 2022 Lexus NX 350h from Northside Lexus. Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos k Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos kept me informed and got me exactly what I wanted. Thank you so much, Ms. DeHoyos. I worked with Mr. Hamilton Dawes in the finance department and in over 50+ years of buying cars, working with Mr. Dawes had to be the absolute best financial transaction I have ever encountered. He was professional, friendly, fast, and very efficient. The man really knows his business. Okay, the car is new technology and has a lot of touchscreen and app set-up. I worked with Ms. Melissa O'Connell to help me set the options I wanted. She was so nice and friendly and really knew her stuff. She set me up and was really great. I have had Lexuses before, but it has been a while, My first visit to the new Northside Lexus dealership was a couple of weeks ago when I met with Ms. Dehoyos to discuss the car I was allocated. I have been back twice to pick up the car and then to meet with Ms. O'Connell to go over the car options and finish setting it up. The Northside Lexus dealership is set up to be very friendly and inviting and it is. Each person was so nice and respectful. Now about the car itself, it is phenomenal. It is so quiet, drives so nice, and there is just nothing to compare to Mark Levinson's audio. I am extremely happy with my car and also extremely happy with the dealership. I will be coming back for service and any future Lexuses. More

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