Victoria Cook

Visited Ourisman Baltimore for schelude maintance. ...all work done per my request. will be back for next appointment..... ...all work done per my request. will be back for next appointment..... More

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TRASH-WILL NEVER EVER RECOMMEND THIS PLACE-BOUGHT A CAR THAT STILL HAS ISSUES-TAKEN IN SEVERAL TIMES AND NOT FIXED COMPLETELY-WHEN WE BOUGHT THE CAR IT WASNT WASHED IT WAS RINSED OFF AND MY SALESMAN WENT A THAT STILL HAS ISSUES-TAKEN IN SEVERAL TIMES AND NOT FIXED COMPLETELY-WHEN WE BOUGHT THE CAR IT WASNT WASHED IT WAS RINSED OFF AND MY SALESMAN WENT AND DEALT WITH ANOTHER CLIENT I HAD TO PUT MY OWN PLATES ON THE CAR- THE LOAN WAS NOT PAID OFF-ON MY CREDIT DELIQUENT 75 DAYS WHEN I CALLED SEVERAL TIMES-CALLED SEVERAL TIMES AND WAS IGNORED-HAD TO GO TO THE DEALERSHIP PERSONALLY BEFORE ANYTHING WAS DONE-RIDICULOUS!! More

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The service is not good. They just do the bare minimum. Most places at least top of your fluids if you're low they didn't. If the air is low in your tire they would fully inf They just do the bare minimum. Most places at least top of your fluids if you're low they didn't. If the air is low in your tire they would fully inflate they didn't. More

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I would love to go to this dealer to get my major work done, but the service prices are extremely high. I have a 2009 Chevy Cobalt SS with a trade in value of $5500. I needed my timing chain changed and y done, but the service prices are extremely high. I have a 2009 Chevy Cobalt SS with a trade in value of $5500. I needed my timing chain changed and your guys quoted me $3600. When you look online the average price for the work should be between $950 and $1500. If your service center told me $1500 I would have gotten you guys to do the work. More

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My experience was awesome and the service was amazing the staff members were very knowledgeable and helpful staff members were very knowledgeable and helpful More

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