Victoria Cisneros

Top service center in the Bay Area, iMO. Convenient scheduling, drop off and pick up in streamlined communication throughout the process.. Convenient scheduling, drop off and pick up in streamlined communication throughout the process.. More

by sullytown2 Verified Customer Verified Customer

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It is always a pleasure working with Albany Subaru. Work is complete in a timely fashion and they advise any necessary repairs needed. Work is complete in a timely fashion and they advise any necessary repairs needed. More

by jdenise13 Verified Customer Verified Customer

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I have been a consistent Honda owner since 2002 and I was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would al was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would always take 4-5 hours for regular maintenance to be performed. To make matters worse, after receiving a call from Honda’s service department letting me know my car was ready for pickup, I would need to wait an additional 30+ minutes to get my car after my car was checked out. One time I had to wait almost an hour for my car, along with other customers. It was a wonderful to experience Subaru’s quick service and organization. And, also, a shout out to Selina, the Service Concierge who helped me. She was fantastic! More

by Sharandevoto Verified Customer Verified Customer

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Our first service went well. The waiting area is clean and comfortable, and the whole process seems efficient. The waiting area is clean and comfortable, and the whole process seems efficient. More

by lcannady Verified Customer Verified Customer

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She is friendly, quite knowledgeable, and helpful always clearly answering whatever questions I might have. clearly answering whatever questions I might have. More

by GEORGEPORTER Verified Customer Verified Customer

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The service department was very friendly and helpful. Victoria knew just what we needed and explained the differences between the service option and how different features of the plans would fit how we d Victoria knew just what we needed and explained the differences between the service option and how different features of the plans would fit how we drive our car. The waiting area was clean and comfortable and a nice place to wait. Victoria came and explained that we need a new cabin filter and I felt she was being honest and not just trying to up-sell me. A very pleasant experience. More

by thewillsons Verified Customer Verified Customer

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Torri is very knowledge and patient. She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! More

by gdluce7 Verified Customer Verified Customer

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I had the tires on my car replaced. Service was fast and efficient. Torii kept me informed of progress. Service was fast and efficient. Torii kept me informed of progress. More

by gloken0 Verified Customer Verified Customer

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Each employe was friendly and professional. Your waiting room is very pleasant. I'm impressed with how each step is organized and efficient. Your waiting room is very pleasant. I'm impressed with how each step is organized and efficient. More

by ELCMACK Verified Customer Verified Customer

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Easy in and out. Professional interaction and quick service. Recommended we change our cabin air filter, and it was needed! Professional interaction and quick service. Recommended we change our cabin air filter, and it was needed! More

by jk Verified Customer Verified Customer

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