Victoria Bruno

Friendly. Prompt. Fair price. Clean shop floor. Service personnel fair, communicative. Greeters at the front doir Prompt. Fair price. Clean shop floor. Service personnel fair, communicative. Greeters at the front doir More

by reaandrewredd Verified Customer Verified Customer

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I answered the questions I want to answer. Now accept the survey. I do not want to write an essay Now accept the survey. I do not want to write an essay More

by dsp Verified Customer Verified Customer

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Torie was very helpful. Answered my many questions and was a delight to speak with. Thank you Torie and Budd Baer Subaru for making this a positive experience. Answered my many questions and was a delight to speak with. Thank you Torie and Budd Baer Subaru for making this a positive experience. More

by acuster0 Verified Customer Verified Customer

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- Conscientious in keeping me updated on vehicle’s work - Friendly professional staff who patiently explained collision work done work - Friendly professional staff who patiently explained collision work done More

by Pleased cluent Verified Customer Verified Customer

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Great service, once again, from Tori and Ethan. Auto Butler with upgrade and scheduled maintenance. Car was ready, for pickup, as promised! Auto Butler with upgrade and scheduled maintenance. Car was ready, for pickup, as promised! More

by kimo1953 Verified Customer Verified Customer

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You sold me a lemon! It had been in your shop for over 2 months when I bought it in November. It had been in your shop for over 2 months when I bought it in November. More

by DRULLO55 Verified Customer Verified Customer

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This service department is excellent! ! Thank you, Victoria and the service team, for an excellent job! My salesperson Christina Marks was the best saleswoman that I had encountered in ! Thank you, Victoria and the service team, for an excellent job! My salesperson Christina Marks was the best saleswoman that I had encountered in my 40 years of driving cars. She is an asset to Budd Baer. Please pass along to her my deepest satisfaction with her taking great care of us when repeating a purchase with two Subaru's from BB. More

by ldemartino Verified Customer Verified Customer

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As always Tori is great. Service dept is always nice and efficient and always explains the service Service dept is always nice and efficient and always explains the service More

by Rondinelli Verified Customer Verified Customer

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Very professional. Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend More

by cynthia_doriguzzi Verified Customer Verified Customer

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First off, I would like to say that I am usually very happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection an happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection and rec'd and email days later to book a service interval. Included in the email was a quoted price and a 10% discount. When I had a chance a couple weeks later, I called for an appointment but was not able to get get one until mid March. When it was time to pay, my bill was $90 more than the quote but since I didn't have the actual quote with me, I called Victoria when I got home so I could verify the price. Had to leave a message on her voicemail. She never returned my call. I knew that I was coming in in a couple weeks, so I decided to just wait and talk to her in person. When I did, she told me that the price went up between the time that I made the appointment and had the service. Its not my fault that I had to wait a month to get an appointment! Victoria said she would leave a message with her manager to contact me about it and again, I never got a call back! I am a loyal customer, this is my second car from Budd Baer. I pass 3 other Subaru dealers on my way here......... I hope to get a satisfactory resolution to this issue so I can gladly give the service area and Budd Baer Subaru 5 stars again!! More

by dot2dot3 Verified Customer Verified Customer

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