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Victor Santana Sr
Victor Santana Sr at Brogan Cadillac Totowa

Victor Santana Sr

Service Consultant

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

5.0
33 Reviews
5.0

33 Reviews

Write a Review

33 Reviews of Victor Santana Sr

March 04, 2025

Dealership Rating
Employee Rating

When someone is talking about getting a Cadillac I think the be people who really care about making clients happy is Brogan Cadillac (Ronal Rodriguez) ℹ will say is the best. More

by roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone, Ron Marmolejos, Frank Lopes, Alex Santos, Ron Rodriguez

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Mar 04, 2025

Brogan Cadillac Totowa responded

Roy, we're delighted to hear that Ronal and the team at Brogan Cadillac made such a positive impression on you. Thank you for sharing your experience with us!

April 19, 2024

Dealership Rating
Employee Rating

The dealer is being very nice to me in the many years I’ve been with them More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos

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Apr 19, 2024

Brogan Cadillac Totowa responded

Reviews like this one make our day, William! Thanks from the Brogan Cadillac team!

July 07, 2023

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Employee Rating

Good service as always. Returned looking better than when I brought it in. Highly recommend. More

by dorriedv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Brogan Cadillac Totowa responded

Thanks for recommending Brogan Cadillac! We're thrilled we could get your vehicle back to you in fantastic condition. Safe travels, and we'll see you next time!

June 21, 2023

Dealership Rating
Employee Rating

Had service done. Always good. Very professional and personable and accommodating. Woud recommend if asked. More

by jlocrasto
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Brogan Cadillac Totowa responded

We're so glad to hear that you had a positive experience with our service department! Thank you for recommending us, and we look forward to assisting you again in the future. Have a great day! - The Brogan Cadillac Team

June 11, 2023

Dealership Rating
Employee Rating

It’s always been very serviceable and quick The service personnel are on point , and advisable More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Brogan Cadillac Totowa responded

Thank you for the review! We appreciate your support and hope to see you back at Brogan Cadillac. Safe travels!

April 25, 2023

Dealership Rating
Employee Rating

Victor is so professional, fast with the service on my vehicle. Keep up the good work. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

Brogan Cadillac Totowa responded

We're delighted that Victor welcomed you with prompt and professional service! Thanks for choosing Brogan Cadillac — we hope to see you again next time!

December 20, 2022

Dealership Rating
Employee Rating

Always treated with friendliness and professionalism. Kept informed of all service progress and costs.of services. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos, Mike Perry

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Dec 20, 2022

Brogan Cadillac Totowa responded

We’re glad we could deliver a 5-star experience, Mary! Thank you for working with us here at Brogan Cadillac.

December 08, 2022

Dealership Rating
Employee Rating

My second vehicle from this dealership. They have always treated me fairly and quickly, making sure I understood how the process worked. The service department is perhaps their most impor More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Dec 09, 2022

Brogan Cadillac Totowa responded

We appreciate the great review, Morgan! We will be sure to give our team a shout-out for all their great help. We thank you for your business and wish you safe travels! -- Brogan Cadillac Team

November 01, 2022

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Employee Rating

The service and accommodations yesterday were outstanding. Vic from Service was excellent and Yogi was great in his arrangements for me. More

by binettir
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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Nov 01, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Vic, Yogi, and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

October 27, 2022

Dealership Rating
Employee Rating

Very professional, # 1 services faster ,clean dealer ,Victor is very nice guy and always happy More

by Wdelacruz44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 27, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Victor and the Brogan Cadillac team. Drive safely, and we hope to see you back again down the road!

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