Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton
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Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
282 Reviews
4.9

282 Reviews

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282 Reviews of Victor Rivera

June 03, 2024

Dealership Rating
Employee Rating

Outstanding 50k mile maintenance service by Victor Rivera and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! More

by samasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Mercedes-Benz of Princeton responded

Our service team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 16, 2024

Dealership Rating
Employee Rating

Victor Rivera was very kind and helpful. I got my flat tire repaired very quickly. More

by BLou123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 14, 2024

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Victor Rivera was nice, kind, and helpful. The other staffs I interacted with were also friendly. No problem with the dealer at all. Exceptional quality service as expected. More

by sy111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 10, 2024

Dealership Rating
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My husband and I have been dealing with this dealership for years since 2003. Everyone is always pleasant from the receptionist, to the dropping off gentleman, and the parts representatives and sales team More

by Tina P
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Maria Agabiti , Tony D

May 11, 2024

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 07, 2024

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Great service and attentive to the details. Provided loaner car and advise for the future More

by Mike
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

May 08, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 14, 2024

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excellent service open communication amazing attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. More

by buffyinnyc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 16, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2024

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Employee Rating

Good experience at this dealer. The staff there are friendly, and the location is Convenient. More

by Jane
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 09, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2024

Dealership Rating
Employee Rating

Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I prefer More

by maluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Mercedes-Benz of Princeton responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

Dealership Rating
Employee Rating

Victor is an excellent service representative. He keeps me informed on the status of my vehicle. More

by Clriley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for the great review! We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 22, 2024

Dealership Rating
Employee Rating

Very satisfied with dealership and service. Tom Knobloch Jr. is the best… always finds a vehicle that works for me. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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