290 Reviews
Write a Review290 Reviews of Victor Rivera
October 21, 2024
I had an excellent experience with the service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service Advisor "Victor Rivera" for his professionalism and clear communication throughout the service. The team exceeded my expectations, and I will definitely be returning. Highly recommended! More
Other Employees Tagged: Receptionist
September 01, 2024
Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I re Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I received a call stating my car wouldn’t be fixed. After I spoke with a supervisor they then started working on my car. I am not happy with the way I was treated. More
August 23, 2024
Great dealership. Clear communication. Very professional customer service and care. I wouldn’t buy or take my car for maintenance anywhere else honestly. Clear communication. Very professional customer service and care. I wouldn’t buy or take my car for maintenance anywhere else honestly. More
June 03, 2024
Outstanding 50k mile maintenance service by Victor Rivera and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! More