Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton
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Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
295 Reviews
4.8

295 Reviews

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295 Reviews of Victor Rivera

January 19, 2025

Dealership Rating
Employee Rating

Victor and staff also great to deal. Made the service experience fantastic!!!! Thanks for the quick service and the loaner car More

by DaveJLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson, Eddie Turell

Jan 23, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2025

Dealership Rating
Employee Rating

Very nice waiting room, service was prompt and done in about 45 minutes. Very satisfied with this dealership and their service team. More

by kyleflit40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 12, 2024

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A bit pricy, however overall high satisfaction with service. Appreciate the openness and willingness to be flexible. More

by dpetagna
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 17, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 09, 2024

Dealership Rating
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Excellent service and very helpful staff. I felt at home with all courtesy extended to me. More

by Abhatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for Victor! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

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I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2024

Dealership Rating
Employee Rating

Great service. I have been bringing my cars to Mercedes of Princeton for ten years now. They are great and effective. Thank You! More

by mercerMB1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 21, 2024

Dealership Rating
Employee Rating

I had an excellent experience with the service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service More

by Saqib Qureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist

Oct 23, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2024

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Employee Rating

Timely, responsive and a great job on the issue at hand. Service with a smile is a good thing. More

by LesJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Mercedes-Benz of Princeton responded

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2024

Dealership Rating
Employee Rating

Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I re More

by meloneyleysath13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

August 27, 2024

Dealership Rating
Employee Rating

My service writer Victor always makes sure that my service visits are handled correctly and promptly, and I appreciate it.. More

by joec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review for Victor, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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