Victor Rivas
Victor Rivas at Big Star Cadillac
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Victor Rivas

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Victor Rivas

November 03, 2024

Dealership Rating
Employee Rating

Friendly service, easy to work with. Really enjoyed my buying experience, definitely would recommend them to anyone in need of a new vehicle! More

by ceclarkson
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 29, 2024

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Employee Rating

Friendly staff, very helpful. We're ready to answer any and all questions. Was treated very professionally. More

by ceclarkson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating
Employee Rating

The dealership was nice and friendly. As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchas More

by alypina11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 08, 2024

Dealership Rating
Employee Rating

This is the second vehicle I purchase here. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. More

by SIFUENTESDAISY29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Sep 09, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 04, 2024

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Employee Rating

Victor was the best. Top notch customer service as always.! Love Big Star cadillac for the best deals around. More

by ERIKAMFV1515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Aug 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 31, 2024

Dealership Rating
Employee Rating

Victor nice guy. . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Spe More

by wanda.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

May 16, 2024

Dealership Rating
Employee Rating

Victor is great! Very knowledgeable, attentive and kind. He followed up after the sale and is always willing to help, especially with the purchase of my first electri More

by Michelle Robison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words. Should you have any concerns with your experience, please reach out to me directly at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

May 06, 2024

Dealership Rating
Employee Rating

Thank you Victor Rivas for helping us! This is our 3rd Cadillac from Big Star. If you need a car, go to this dealership and see Victor. More

by keith_kieltyka
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

May 07, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

April 27, 2024

Dealership Rating
Employee Rating

Victor Rivas is an excellent, professional, courteous, honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Star More

by Chrisanthony Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

Apr 29, 2024

Chrisanthony Williams responded

You are welcome. Thank you to everyone for their excellent service and assistance.

April 18, 2024

Dealership Rating
Employee Rating

Excellent service, very kind and always gives me the information I need about the maintenance of my car. More

by YLLEN_0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKarah zzGonzales

Apr 18, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

1

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