Victor Rivas
Victor Rivas at Big Star Cadillac
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Victor Rivas

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Victor Rivas

December 13, 2024

Dealership Rating
Employee Rating

Victor Rivas is a great salesman. Easy to work with and just a great all around guy! More

by dougdav34
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 09, 2024

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Employee Rating

Great service and awesome salesman victor is great at explaining the process and he's understanding and great person More

by CLEMENTE.ZAMORA.JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 07, 2024

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It was a great expirience, I feel me very comfortable and safe with negotiations, thank you! More

by DIEGOGMOLINAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 28, 2024

Dealership Rating
Employee Rating

The people we talked to were nice andhelpful. Also the building is nice and clean. More

by postblb
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica , Ms. Deyme: 5 Stars

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 03, 2024

Dealership Rating
Employee Rating

Friendly service, easy to work with. Really enjoyed my buying experience, definitely would recommend them to anyone in need of a new vehicle! More

by ceclarkson
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 29, 2024

Dealership Rating
Employee Rating

Friendly staff, very helpful. We're ready to answer any and all questions. Was treated very professionally. More

by ceclarkson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating
Employee Rating

The dealership was nice and friendly. As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchas More

by alypina11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 08, 2024

Dealership Rating
Employee Rating

This is the second vehicle I purchase here. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. More

by SIFUENTESDAISY29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Sep 09, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 04, 2024

Dealership Rating
Employee Rating

Victor was the best. Top notch customer service as always.! Love Big Star cadillac for the best deals around. More

by ERIKAMFV1515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Aug 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 31, 2024

Dealership Rating
Employee Rating

Victor nice guy. . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Spe More

by wanda.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

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