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Victor Reynoso
Victor Reynoso | Page 6
Express Service Manager
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
101 Reviews
Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.
Read moreDealership Experience
22 yrs, 10 mos
Industry Experience
24 yrs
Specialties & Trainings
Service Advisor Excellance Award
Customer Service
Toyota Service Professional Certification
101 Reviews of Victor Reynoso
May 11, 2018
Treated very well! Just check on your own Gap Insurance. I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all of my concerns. I would definitely recommend him. I was a little confused about the Gap insurance and went ahead with my own insurance through AAA which was one third of the insurance that had been offered through the dealership. I would strongly recommend shopping around for the insurance. Overall, my experience with this dealership has been very good. I believe I got a much better deal here than I would have in Placerville or Folsom. It didn’t seem like either of those dealerships would work with me on the price of a new car which was disappointing. The service department provided excellent service especially Charles Linck and Victor Reynoso when they both explained to me on two different telephone conversations the reason why my check engine light had come on by not getting the gas cap on correctly. I was pretty concerned that maybe I had bought a lemon. They both did a great job in calming my nerves unlike Vanessa, another service department associate I spoke with who was definitely less than calming or helpful and made me more upset and concerned about my new car purchase. I think it would be helpful if she learned a bit more about just being nice! Anyway, I love my NEW AVALON!!!!! Many Thanks! By the way Patrick Sliney the Fianance Manager terrific too! More
by Patti
Other Employees Tagged: Romy Cruz, Patrick Sliney , Ruben Guerrero, Nicholas Kersten, Charles Linck, Ruben Guerrero; Internet sales Manager. Vanessa; VERY UNHELPFUL phone receptionist or service person?
May 11, 2018
Who could ask for anything more?/ My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommen My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommended. I have had many different makes of cars over the years, and had some good service experiences, some ordinary ones, and a few stinkers. But, until I bought my Toyota, I had never had truly excellent service experiences. Everyone at Elk Grove Toyota has delivered superior service, no matter what their position or title. I have always been treated with courtesy and professionalism, whether it is on the telephone or at the dealership. Any question that I have asked has been answered clearly and helpfully. The excellence of the service, in addition to my dependable, enjoyable to drive, and attractive car has converted me from a brand hopper to a loyal Toyota driver. Thanks to everyone. More
by BANECART
Verified CustomerOther Employees Tagged: Anthony Aldrete, Rocky Deavers, Nicholas Kersten, Daniel Kinnear, Mark Kleefeld
May 09, 2018
Service beyond my expectations ! I have visited the service center last week for a regular check up and a problem with a middle seat in our Sienna. The seat had become disengaged f I have visited the service center last week for a regular check up and a problem with a middle seat in our Sienna. The seat had become disengaged from the clip in the floor . I was told it would probably take four hours to complete the work . I took advantage of the shuttle to take me to nearby Green Acres where I had fun for several hours. Victor called when the work was complete and the shuttle picked me up quickly The service and repair it went perfectly . This was my first solo visit without my husband. Many thanks for a job well done ! More
by Good News Lynne
Other Employees Tagged: Fong the Shuttle driver
May 09, 2018
Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More
by LEE3NAM
Other Employees Tagged: Alvin Kumar, Primal Kumar, John Nguyen , Christopher Wilson
May 04, 2018
Great service Victor Reynoso in service was great. My car was looked at and repaired the same day. Victor kept me informed thru out the day on what they found and Victor Reynoso in service was great. My car was looked at and repaired the same day. Victor kept me informed thru out the day on what they found and what needed to be repaired to get me back in my car. I would recommend Victor and Elk Grove Toyota to anyone one looking for top notch service on their Toyota. More
by NEEDFORSPEED502
May 04, 2018
I love bring my vehicle to elk grove Toyota. My vehicle runs so good after elk grove Toyota performed services on it. Thank You Fred Daniels. Also, I will like to thank Victor Reynoso and Dave M My vehicle runs so good after elk grove Toyota performed services on it. Thank You Fred Daniels. Also, I will like to thank Victor Reynoso and Dave Moore always helped my with all my Toyotas at home. More
by Jack Sung
Other Employees Tagged: Fred Daniels, Dave Moore
May 02, 2018
Trust creates loyalty. I have dealt with Charles Linck for years at this dealership. We have become friends and I have complete faith in his advice. I used to live in I have dealt with Charles Linck for years at this dealership. We have become friends and I have complete faith in his advice. I used to live in the Pocket area...and moved to Roseville 2 years ago. I still come to this dealership for all service...because of Charles. Old school service...and I will keep coming!! More
by JIMLALIBERTE
Other Employees Tagged: Charles Linck
April 28, 2018
Honest, dependable & trust I’ve never met anyone who’s more honest & is dependable than Victor. If it wasn’t for him I would’ve have purchased my little Corolla. I’ve never met anyone who’s more honest & is dependable than Victor. If it wasn’t for him I would’ve have purchased my little Corolla. More
by LISANSAC
April 27, 2018
Customer Service was great The customer service was great. Victor was friendly and informative. Below I marked price as poor because I purchased the prepayment option when I The customer service was great. Victor was friendly and informative. Below I marked price as poor because I purchased the prepayment option when I bought the car. I did not realize it had expired so ended up paying for the 60,000 service twice - once with the prepayment and once when the car received the service. Victor called Toyota Finance to see if they would approve the prepayment and was told no. I also called and spoke to a supervisor who would not budge. His argument was that the contract had expired. While I understand that I believe if I have already bought something that should be honored. I feel cheated and will never buy that option again - that is if I decide to buy another Toyota. More
by TERRY.CLAUSER
April 26, 2018
Double filament bulb fixed Went to visit the dealership to get serviced done on the bulb filament and the person helping us was very nice guy. me and my kids didn’t have to wai Went to visit the dealership to get serviced done on the bulb filament and the person helping us was very nice guy. me and my kids didn’t have to wait for a long time probably less than an hour and they did a really good job . More
by sarah_buhisan
