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Victor Reynoso
Victor Reynoso | Page 4
Express Service Manager
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
101 Reviews
Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.
Read moreDealership Experience
22 yrs, 10 mos
Industry Experience
24 yrs
Specialties & Trainings
Service Advisor Excellance Award
Customer Service
Toyota Service Professional Certification
101 Reviews of Victor Reynoso
October 02, 2019
Went in for whistling coming through air vents at high speed and removing water spots. I had to drive my vehicle to see if repair man could hear and diagnose the problem but it wasn’t windy enough to get speed and removing water spots. I had to drive my vehicle to see if repair man could hear and diagnose the problem but it wasn’t windy enough to get the sound. Whisky removed the water spots as good as possible. Customer service was excellent from Victor and Whisky. More
by KL
Other Employees Tagged: Whisky- repair, excellent
September 10, 2019
All good Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks V Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks Victor. More
by G.C.
August 06, 2019
Excellent experience. Been taking our 2000 Sienna for service at this dealership. They do an excellent job every time. The staff are professional and the facilities are fir Been taking our 2000 Sienna for service at this dealership. They do an excellent job every time. The staff are professional and the facilities are first class with the new service center. Thank you. Special Thanks to Dwayne. More
by Jon26
Other Employees Tagged: Dwayne Reyes
July 17, 2019
Horrible Service!!!!!!!! Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too pick Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too picked up my car and my phone cord was missing and my seats were stained from what I can tell were oil spots. I literally had to record the sound of what was never fixed although I was told the issue was tweaked without having to take my car apart.... hmmmm made no sense. If it weren’t for the original person that assisted me that cared to help me victor I would have never got my car issue taken care of. No one at Toyota cared about me being irate. I didn’t even walk out with a car wash. Loyal customer and the thanks I get! Toyota is about the money and their commission! More
by Dslovely34
Other Employees Tagged: Mark Kleefeld
July 16, 2019
As always, I have had great experience. EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on F EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on Florin Rd in Sacramento. More
by Bparcoman
Other Employees Tagged: Alvin Kumar , Anthony Aldrete, Fred Daniels, Gustavo Rios
July 10, 2019
04 tundra After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact an After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact and the ones that made it happen. They should be in the spotlight for their initiative and customer service, I would have left if it were not for them. More
by 07 tundra owner
May 03, 2019
Service I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will return! More
by Thumper
Other Employees Tagged: Pete Johnson, Scott Sady
April 05, 2019
Missing house key from key set We dropped off our car for a recall. We had our house key in the key set. When we got the key set back, our house key is missing. No one can explain w We dropped off our car for a recall. We had our house key in the key set. When we got the key set back, our house key is missing. No one can explain why someone took our house key. Only reason someone would take our house key is to break into our house. More
by mxiong
March 14, 2019
Great Service and People I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are car I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are cared for. Customer service is 10 stars! More
by Ray95632
March 05, 2019
Service Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was e Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was even easier. More
by ferfer
