145 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Service and Parts Specialist
145 Reviews of Victor Mora
November 21, 2024
Linda and service department went over and above to help figure out the beeping in my Rave 4,, that the Vehicle book did not offer a fix for us. Their concern and frustration to find a fix it was obvious ho figure out the beeping in my Rave 4,, that the Vehicle book did not offer a fix for us. Their concern and frustration to find a fix it was obvious how much they cared about my problem! I have had 3 Toyota’s serviced there mainly because of Linda and hoe well she manages their service department. Thanks again Linda More
Other Employees Tagged: Linda Salinas
November 17, 2024
If there is a problem with the car; tell everything at once and the full cost! Let the customer prioritize first through recommendation! And quote the price. My price should have been over $5000.00. Then once and the full cost! Let the customer prioritize first through recommendation! And quote the price. My price should have been over $5000.00. Then if it's broken down to what's needed right away and what can be done at a later date. Also if you can break up the work to help the customer come back; that's helpful! More
November 13, 2024
Nice clean dealership. Not too happy about service done on my vehicle. I had to make another appt. next week to correct a related problem. I thought this dealership would b Not too happy about service done on my vehicle. I had to make another appt. next week to correct a related problem. I thought this dealership would be different then others I've visited with my other vehicles. I was hoping for a one stop shop. Complete the job from beginning to end and getting it done right the first time. I live in Cudahy, Wi and don't appreciate wasting my time and fuel traveling back and forth. I can get this kind of service closer to my home costing less time and money. More
November 12, 2024
I would lime to see more of the employees smile and provide a better customer experience. provide a better customer experience. More
Other Employees Tagged: Linda Salinas
November 11, 2024
All associates I encountered at my service appointment were pleasant and very professional. Thank you. were pleasant and very professional. Thank you. More
Other Employees Tagged: Ashleigh Spenner, Linda Salinas, David Bonilla, Bob Arciszewski
November 10, 2024
Good customer service. Took care of the problem efficiently and gave us back our car better than ever! We appreciate the transportation to and from the dealer. Took care of the problem efficiently and gave us back our car better than ever! We appreciate the transportation to and from the dealer. More