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Victor Lira
Victor Lira at Volkswagen Thousand Oaks

Victor Lira

Sales

Volkswagen Thousand Oaks

3550 Auto Mall Dr
Thousand Oaks, CA 91362

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Victor Lira

January 28, 2026

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Employee Rating

The service manager worked with me to come up with a fair price for parts and labor to get my vw tiguan repaired. More

by Larry
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Recommend Dealer
Yes
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Jan 28, 2026

Volkswagen Thousand Oaks responded

Larry, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas General Manager rchammas@browningautogroup.com

January 24, 2026

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Good service and also willing to help in anyway, and very professional people willing to help an extra mile More

by ARMANDOGARCIA25778
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Recommend Dealer
Yes

Other Employees Tagged: Beau Bridge, Micah Costa, Daniel Malk, Neal Perkins, Mohammad Iqbal

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Jan 24, 2026

Volkswagen Thousand Oaks responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roger Chammas General Manager rchammas@browningautogroup.com

January 07, 2026

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Great service! Victor was very helpful and explained what was going on and went above and beyond More

by RUBY.TARUS
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Recommend Dealer
Yes
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Jan 07, 2026

Volkswagen Thousand Oaks responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas General Manager rchammas@browningautogroup.com

December 23, 2025

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Employee Rating

Victor is the best service manager I have ever dealt with at any car brand - always takes care of me and my car in a fast professional way. He’s a credit to Volkswagen. More

by IRASCOTTPINCUS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 23, 2025

Volkswagen Thousand Oaks responded

Thank you for choosing Volkswagen Thousand Oaks. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Chammas General Manager rchammas@browningautogroup.com

December 13, 2025

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Volkswagen Thousand Oaks is and has always been very professional, quick and personable. Victor did a good job. More

by JIM511
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Vallejo

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Dec 13, 2025

Volkswagen Thousand Oaks responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas General Manager rchammas@browningautogroup.com

November 25, 2025

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The service center addressed all my concerns in one day. Victor, th service advisor was really helpful in explaining the service process and very quick and effective in communicating with me. More

by Mohammad Karami
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Recommend Dealer
Yes
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Nov 25, 2025

Volkswagen Thousand Oaks responded

Thanks for sharing about your experience with Volkswagen Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas General Manager rchammas@browningautogroup.com

November 24, 2025

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Employee Rating

Victor in particular, he is the best! He helped me with my car and making sure I was absolutely taken care of. More

by SILANOGINA
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Recommend Dealer
Yes
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Nov 24, 2025

Volkswagen Thousand Oaks responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen Thousand Oaks! Roger Chammas General Manager rchammas@browningautogroup.com

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