Victor Fitzgerald

During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than tw were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues. More

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Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation More

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The carmax dealership has an amazing team of people that work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the future. More

by K F Verified Customer Verified Customer

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Very tentative to the buyers needs. Not the pushy salesman approach which every buyer appreciates. I was shown everything from $30k to $80k. I chose the $80k truck based off of what I w Not the pushy salesman approach which every buyer appreciates. I was shown everything from $30k to $80k. I chose the $80k truck based off of what I wanted and not the salesman’s commission. Steven the finance manager also made sure the payments were affordable to me which I greatly appreciated. The facility was clean and comfortable. The vehicle I bought was a really good bang for my buck. Thanks AutoMax of Ocala! 10 stars! More

by Victor Oquendo Verified Customer Verified Customer

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