Victor De La Rosa

Taylor was awesome! Loved the experience I had at Ford! It was an easy process. Still obsessed with my Ford Bronco. Loved the experience I had at Ford! It was an easy process. Still obsessed with my Ford Bronco. More

Report | Print

Miguel was friendly and quickly found the car we were looking for. One test drive later and we were ready to start the process. Went fairly smoothly and we were heading home with our new car. looking for. One test drive later and we were ready to start the process. Went fairly smoothly and we were heading home with our new car. More

by steven.maier Verified Customer Verified Customer

Report | Print

The best experience I have had at a dealership. The entire sales team at Ford of Upland were helpful, respectful and frankly fun to visit with. Taylor Alvarez was by far the most informative sales The entire sales team at Ford of Upland were helpful, respectful and frankly fun to visit with. Taylor Alvarez was by far the most informative sales associate I have encountered. Even though I bought a used truck from a different company he was able to answer all my questions about operations of the truck. This was a no pressure deal. In fact I test drove the truck one week and came back and bought it the next. No harassing phone calls. When I was ready we made the deal and I feel it was a great deal for me. I have no hesitation in recommending Ford of Upland and its employees. Even the warranty representative had my back and offered me a better deal by extending the warranty for two additional years.deal even after the deal was done. To top it off the paperwork and the truck delivered it to my home. Exceptional service from beginning to end. More

Report | Print

they made my experience buying my Ford F150 the best I’ve ever had. I’ve been buying a Ford F150 every four years for 30 years. ever had. I’ve been buying a Ford F150 every four years for 30 years. More

by dynodan0 Verified Customer Verified Customer

Report | Print

Ford of Upland was very helpful in the purchase of my new Bronco Sport. They were not pushy, but instead patient as I researched just the right vehicle to purchase. My salesman, Victor de La Rosa was extreme Bronco Sport. They were not pushy, but instead patient as I researched just the right vehicle to purchase. My salesman, Victor de La Rosa was extremely knowledgeable and educated me on the different models and options. The manager, Kirby, was also very personable and helpful. Lastly, the finance manager, Ray, was very thorough. This purchase was a great experience at Ford of Upland. More

Report | Print

The dealership was nice, clean and very welcoming. I felt no pressure to buy. I made a few trips to multiple dealers and Upland Ford pretty much matched the best offer I got elsewhere. This dealer I felt no pressure to buy. I made a few trips to multiple dealers and Upland Ford pretty much matched the best offer I got elsewhere. This dealer had the color I wanted and is closer to home. I feel Miguel went above and beyond showing me all the bells and whistles. Offered his family discount to purchase a few extras, which I didn't take. Offered himself for any future inquiries, which I might take him up on. More

by Sergio Verified Customer Verified Customer

Report | Print

Victor and his team provided excellent customer service- they went above and beyond to ensure I was satisfied. The entire experience felt personal, and I never felt rushed. I actually rushed them since my d they went above and beyond to ensure I was satisfied. The entire experience felt personal, and I never felt rushed. I actually rushed them since my dad had a Drs appt. Victor even reached out to set up a follow up meeting to ensure my phone was connected and I was happy with my purchase. I would highly recommend Ford of Upland to anyone in the market for a new car. They truly care about their customers and it shows. Thanks for such an amazing experience! More

by regensburg120484 Verified Customer Verified Customer

Report | Print

The selection and service by the dealer was excellent. The salesman Victor did a great job showing the inventory and features on the lot and during the test drive. The salesman Victor did a great job showing the inventory and features on the lot and during the test drive. More

by C.l.Woodruff Verified Customer Verified Customer

Report | Print

This dealership has quality service, and I’m so grateful that it was where I landed my new car! that it was where I landed my new car! More

Report | Print

Taylor was awesome! No pressure. Very Knowledgeable. Was in and out within two hours of arriving. No pressure. Very Knowledgeable. Was in and out within two hours of arriving. More

by ROB@SILVERSTONEINS.COM Verified Customer Verified Customer

Report | Print